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Purchase a Parking Permit

TimeThe Purchase a Parking Permit process allows end-users to buy parking!standard Yourecurring permits, purchase temporary short-term parking, or join a waitlist for full lots directly through the user portal. Its primary purpose is to enable self-service parking management for users, reducing administrative overhead and streamlining revenue collection. This article is intended for OPS-COM administrators to help them understand and support the user-facing permit purchasing workflow.

Setup and Configuration

This feature is a core component of the user portal.

Admin Side: Administrators must ensure that parking lots, permit types, and waitlist limits are properly configured on the backend. If your organization requires a permit disclaimer, ensure the disclaimer text is updated and enabled in your system settings.

User Side: Users must have an active portal account and at least one registered vehicle on their profile before the system will allow them to complete a permit purchase.

Using this Feature

Administrators can purchaseuse athe standardfollowing instructions to guide users through accessing the permit thatstore usuallyand coversselecting atheir specificdesired timeparking period like one month or more, or you can purchase a Temp permit for short term parking.option.

Quick

Accessing Steps:

the Permits Screen

  1. Log in to the portalUser Portal and click Permits.

  2. Read and Agree to the Permit Disclaimer, ifpresented applicable.

    on
    3. the

  3. Choose a Permit Type: Standard, Temporary, or Waitlist. screen.

  4. Click Reserve Permit for Standard and Temporary permits or Join Waitlist for the Waitlist option.

                                                                     
Step-by-Step Instructions:
  1. Log in to the User Portal. Click on Permits.
  2. If you haven't registered a vehicle, the Vehicles screen will appear.
  3. Carefully read over the Permit Disclaimer then, click "I Agree"Agree to accept the terms and proceed to the Permitsmain permit selection screen.

  4. On

If a user has not yet registered a vehicle to their account, clicking the Permits menu item will automatically redirect them to the Vehiclesscreen, youscreen canto selectcomplete either:that amandatory Regularstep Parkingfirst.

Permit, a Temporary Parking Permit, or join a Waitlist, if applicable.
  • Purchase

    Purchasing a Standard Permit:Permit

    Click
      on
    1. Standard Permit. View

      Locate the detailsdesired parking option and click Standard Permit to view the permit details.

    2. Click the Reserve Permit button.

      • Finalize purchase: Proceedbutton to Payments and completeadd the purchase.
        • item
      to the cart.

    3. Proceed to the PurchasePayments screen to complete the checkout process and finalize the purchase.

    Purchasing a Temporary Permit:Permit

    Find

    1. Locate the Temporarydesired Permittemporary youparking wishoption to purchase thenand click Get Temp Permit.

      • Choose the time and vehicle for the permit: ChooseSelect the start and end dates or choose the number of hours for yourthe permit and selectfrom the provided fields.

      • Select the specific vehicle youthat will be using.using the permit.

      • Click on Check Availability. to verify that the lot has capacity for the selected timeframe.

      • Click on Reserve Permit and proceed to payment.the payment screen to finalize the transaction.

    • Joining a Waitlist

    1. JoinLocate athe Waitlist:desired Fromlot on the Permits screen,screen and expand the Waitlist option on the lot cardcard.

      of
      2. your
    2. choice.

      Click Join Waitlist to add the account to the queue for that specific parking area.

    Available Actions and Buttons

    to query the system for available space before confirming the reservation.

Best Practices and Considerations

  • NoteCommunicate temporary permit limits:: TemporaryAdministrators should ensure users understand that temporary permits are onlystrictly valid for up to 30 days. If you need a permituser requires parking for longer than 30 days, you’llthey needmust purchase a standard permit.

  • Waitlist visibility: If your organization allows users to buysee atheir regularwaitlist permit.rank, ensure they know where to find this information. Users can track their place in line by following the instructions on the Viewing Your Waitlist Position page.

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