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Quick & Easy Guest Payments

JustThe gotGuest aPayment process allows individuals to pay parking violation and want to take care of itviolations without creating anor account?logging No problem at all! OPSCOM offersinto a handyuser "Quickaccount. Pay"Its primary purpose is to provide a streamlined quick-pay option that letsreduces youfriction payfor yourtemporary visitors and minimizes unnecessary account creation overhead. This article is intended for OPS-COM administrators to help them understand and support the guest payment workflow.

Setup and Configuration

This feature is a core component of the violations and payment modules.

Admin Side: Administrators must ensure that guest payment functionality and supported hosted payment gateways (e.g., credit card processing) are enabled within the global system settings.

User Side: Users do not need a portal account. They only need their physical or digital citation, which contains the ticket withoutnumber needingand the required security PIN.

Using this Feature

Administrators can use the following instructions to registerguide orvisitors enterthrough personalpaying info.a Here'scitation howwithout itregistering works:for ?an account.

Quick

Submitting Steps:

a Guest Payment
  1. Go

    Navigate to the 'Loginmain Page'portal login page and click 'Pay your Ticket'Ticket.

  2. Enter your 'Ticket Number' and the last two characters of the Ticket Number in the field (e.g., for ticket TT-10133-3K, enter TT-10133-3K).
  3. Click 'Search'.
  4. Click 'Guest Payment'.
  5. Choose your payment method and enter your email address. Click 'Submit Payment'.
  6. Enter your card and billing details (if applicable).
  7. Click 'Pay Now' and confirm your payment! ?                                                                                                                                     
Step-by-Step Instructions:

  1. Go to the 'Login Page' and click on 'Pay your Ticket'.

  2. InEnter the field,full enterticket your 'Ticket Number'number along with the 'Security PIN'. Thesecurity PIN isin the lastprovided two digits of the ticket number (e.g. TT-10133-3K, where '3K' is the PIN).field.

  3. ThisClick willthe takeSearch youbutton to proceed to the 'Violationticket Ticket Login'lookup screen.

  4. This opensClick the 'Payment'Guest Payment button to open the payment window.

  5. Select yourthe preferred payment method and enter youra valid email address. Then, click 'Submit Payment'.

  6. Based on your chosen payment method, you'll be prompted to enter the required payment details. If using a hosted payment method, enter your card and billing information.

  7. Click 'the Submit Payment button.

  8. Enter the required credit card and billing information on the hosted payment gateway screen.

  9. Click the Pay Now'.Now You’llbutton seeto aprocess the transaction and view the final confirmation screen once the payment is processed.screen.

The security PIN required for the ticket lookup is simply the last two characters of the citation number. For example, if the ticket number is TT-10133-3K, the user must enter the entire string TT-10133-3K, where 3K acts as the PIN.

Available Actions and Buttons

  • Pay your Ticket: Click this link on the main login screen to bypass the user registration process and access the guest portal.

  • Guest Payment: Click this button after locating the citation to proceed directly to checkout without logging in.

Best Practices and Considerations

  • Clarify the Security PIN format: Administrators should remind users that the security PIN is inherently built into their ticket number. Clarifying that the last two characters act as the PIN can quickly resolve login issues for guests trying to access the quick-pay system.

  • Emphasize the need for a valid email: Always advise guests to enter a valid email address during the checkout process. Because guest users do not have a portal profile with a saved history, this email address is their only method for receiving a digital receipt and payment confirmation for their records.

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