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Registering as a User

NewThe User Registration Process outlines how new parkers create an account to OPSCOM? Let's get you set up! To unlock allaccess the cooluser featuresportal, likepurchase buying parkingpermits, and managingmanage yourtheir stuff,vehicles. you'llIts needprimary purpose is to register.capture Dependingessential onuser yourdata parkingwhile provider'soffering setup,organizations youflexible mayonboarding bethrough askedeither immediate access or email validation workflows. This article is intended for OPS-COM administrators to registerhelp asthem autounderstand loginand (whensupport enabled,the end-user registration experience.

Setup and Configuration

Administrators can dictate how users access the system upon initial sign-up by configuring one of two primary registration workflows:

  • Auto Login: Users are automatically logged in immediately after signupsigning up, without requiring them to verify their account first)or email address first.

  • Email Verification Required: Users are barred from logging in until they have successfully received an email, clicked the validation link, and created their password.

Admin Side: Ensure your portal settings are configured to your organization's preferred registration method (Auto Login vs. Email Verification).

User Side: Users will initiate the setup process directly from the main portal login page.

Using this Feature

Administrators can use the following workflow to guide new users through the portal registration process or astroubleshoot emailonboarding verification required (when enabled, users will need to create their account using email verification). We will review both setups here.issues.

Quick

Step-by-Step Steps:

Instructions

  1. Choose yourthe preferred language and click Continue.

  2. Click Create Account to start.
  3. Complete the profile registration questions.
  4. Click Create Account to submit.
  5. Important Next Step (this depends on how your parking office has configured Registration):
    • If Auto Login: You'll be automatically logged in.
    • If Email Verification Required: You'll see a message to check your email for an activation link. Proceed to Step 6.

  6. Check your email for an activation/confirmation link.
    • If Auto Login: This link will help you create a password if you haven't already.
    • If Email Verification Required: Click this link to create a password and Confirm it to save.
  7. Log in (if you weren't auto-logged in, or after setting your password).
  8. You'll be directed to your profile page. Add any remaining profile info.
  9. Click Save Changes to lock it in.

Just so you know: You'll need to finish your profile before exploring. If you run into any issues, contact your Parking Provider.

Detailed Instructions:
  1. Choose your language and click Continue.
  2. On the login page, clickClick the Create Account button andlocated completeon the login page.

  3. Complete the initial profile registration questions.

  4. Click the Create Account button to submit yourthe details.

  5. At this

    Review point,the youron-screen experienceprompt, willwhich dependvaries based on yourthe parkingsystem provider'sconfiguration:

    setup:

      • If Auto Login is Enabled:enabled, Youthe willuser beis automatically logged in andin, directed to yourtheir user profile page.page, Youand will also seeshown a green message thatprompting saysthem "Pleaseto check yourtheir email for an activation link."

      • If Email Verification is Required:required, Youthe willuser is not be logged in automatically.and Instead,is you will seeshown a message indicating that an email has been sent for validationvalidation.

        (e.g., "An e-mail has been sent for validation, please click on the link").

  6. Check yourthe associated email inbox and locate the confirmation or activation email from OPSCOM.OPS-COM.

    Look
    7. for

  7. Click the Create Password link within thisthe email.

    1. Enter a new password into the provided fields and click Confirm to save the credentials to the system.

    2. Log in to the account using the newly created password (if redirected to the login page).

    3. Fill out any missing or mandatory details on the user profile page.

    4. Click the Save Changes button to lock in the profile information and gain full access to the portal.

    If Auto Login:Login Thisis enabled, clicking the Create Password link isin the email simply allows the user to establish a permanent password for settingfuture yoursessions, passwordas afterthey you'veare already accessedtemporarily thelogged site.

    8. in.
  8. If Email Verification Required:is Clickingrequired, clicking this link is a mandatory step to creategain yourany passwordaccess to the system.

    Best Practices and gainConsiderations

    access.

  • Mandate profile completion: Users must finish completing their profile before they can explore other features of the portal. Administrators should communicate this requirement clearly, as users cannot purchase permits or appeal violations until their mandatory profile fields are saved.

  • Click

    Determine the best workflow for your operations: Organizations should establish a clear business rule regarding portal security. Use Auto Login to reduce onboarding friction for new users, or use Email Verification Required to prevent spam accounts and ensure all registered email addresses are accurate and deliverable.

  • Provide support contacts: Ensure your parking office contact information is easily accessible on the portal login page in case users fail to receive their activation emails or encounter errors during the password creation link in the email. This will take you to a page where you can create your password.

  • Create your password by entering it into the provided fields, and then Confirm it to save it in the system.
  • Log in to your account:
    1. If Auto Login: If you haven't been prompted for a password yet, use this new password. If you were already logged in, you can continue.
    2. If Email Verification Required: You will be redirected to the login page. Log in with your newly created password.
    step.

  • Once logged in, you will be directed to your user profile page. You must fill out any missing Profile details to continue, as these are required by your parking provider.
  • Click Save Changes. You will now have full access to your account and can begin exploring and using OPSCOM features.
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