Your OPSCOM Dashboard: Your Parking Central!

Think of yourThe User Portal Dashboard asis yourthe go-toprimary startinglanding pointpage infor OPSCOM!end-users It'saccessing designedthe system. Its primary purpose is to giveprovide youusers with a quickpersonalized, centralized overview of yourtheir parking situationprofile and easyquick access to allessential features. This article is intended for OPS-COM administrators to help them understand and support the importantend-user features.experience.

Let'

Setup and Configuration

The dashboard requires no specific administrative setup, as it is the default landing page for all registered users upon logging in. However, the specific sections and cards displayed on the dashboard are dynamically generated based on your organization's takeactive amodules lookand around!the individual user's account history.

Quick

Using Stepsthis (Feature

Administrators can guide users through the following steps to navigate their personalized dashboard and access their parking information.

Navigating Yourthe Dashboard):

Dashboard

1. Log in to the 'User Portal'Portal.

2. You'll

   View the Home dashboard, which displays automatically landupon onsuccessful yourlogin.

   'Home' dashboard.
3. Here you'll

   Click finda sections like 'Unpaid Violations',specific 'ActivePermit Permits',card 'Vehicles',to andview 'Activedetailed Lockers'.information or to print a physical copy of the permit.

Key Information Displayed

The information you seedisplayed on yourthe dashboard is personalized to yourthe user's account and it provides a snapshot of yourtheir current status using distinct interface cards:

• Unpaid Violations: Displays any outstanding parking statuscitations laidtied outto the user's account that require payment or appeal.

• Active Permits: Shows currently valid parking permits associated with the user.

• Vehicles: Lists the license plates and vehicle details currently registered to the user's profile.

• Active Lockers: Displays any active locker rentals the user has purchased.

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Best Practices and Considerations

• Provide efficient support: Administrators should familiarize themselves with the user dashboard layout to efficiently assist parkers. When a user calls for support regarding an active permit or unpaid citation, knowing exactly what they see on cardstheir likescreen streamlines the picturetroubleshooting below.process.

  
  
• You can click on the Permit card to see more information about that permit and print a copy!

Keep in mind that users will only see cards for features that are actively utilized by your organization or applicable to their account. For example, the Active Lockers card will not appear if your organization does not use the locker management module or if the user has no active rentals.