DNTT - Do Not Ticket or Tow

TheOf course. Here is the rewritten wiki article for the DNTT (Do Not Ticket or Tow)Tow feature(DNTT) feature, structured and refined to meet your documentation standards.

 

Managing Do Not Ticket or Tow (DNTT) Flags

This article describes the Do Not Ticket or Tow (DNTT) feature, which allows administrators to apply a temporary condition on a vehicle thatto prevents officers fromprevent ticketing or towing it during a specified time frame.

This is helpful in various scenarios:

• Example 1: A photographer needs to park on campus while working over several days. By applying a DNTT, they won't receive tickets or be towed for parking in any area during their assignment.

• Example 2: The Dean of a School is attending a special event across campus. A DNTT ensures their vehicle can park outside their regular lot without penalties during the event.towing. This is commonly referredused to asgrant theparking "Anti Embarrassment" feature.

Quick Steps:

1. Hover over User Management then click on User Search.
2. Searchexceptions for aspecific usertime thenframes, clicksuch onas theirfor UsernameVIPs, tospecial getevents, or temporary service vehicles. This guide is intended for OPS-COM administrators.

    

   Setup & Configuration

   The DNTT feature is enabled by default. However, to the User Profile page.

3. Click onaccess the Vehicles tab.
4. Click Add DNTT.
5. Set From Date and To Date.
6. (Optional) Add a Location.
7. Add a Note (required) and Save Changes.
8. To modify or delete DNTT: Go back to the Vehicles tab and click Edit DNTT. Here you can either click on Modify or Delete.
9. To view DNTT reports: Hover over User Management then Vehicles and click Vehicle DNTT Report.
,
10. Enteran administrator's user role must have the DateManage RangeVehicle permission enabled. No other special configuration is required.

     

    Using this Feature

    The DNTT workflow includes applying the flag from a user's profile, managing it, and Numberreviewing ofits Instances,usage thenthrough click Search.

11. Click Username for user details, Plate for vehicle info,reports and #handheld ofdevices.
    Instances

     for

    Applying a DNTT history.

Flag

to

Step-by-Stepa Instructions:Vehicle

1. Navigate User Search: Hover over User Management then click on User Search.

2. Search for a User: Search for a user then click on their Username to get to their User Profile Page. 
3. Navigate to the Vehicledesired informationuser's page:profile by going to User Management Clickand clicking User Search.

4. Once on the user's profile page, click the VehicleVehicles tab.

5. SelectLocate the Vehicle:specific Clickvehicle in the list and click the Add DNTT linkbutton.

6. In the pop-up window, configure the DNTT details:

   • From Date / To Date: Set the exact start and end date/time for the vehicleparking you want to apply the DNTT to.exception.

   • SelectLocation (Optional): Specify a particular lot or area where the Timeexception Frame:is Setvalid. If left blank, the DNTT applies to all locations.

   • FromNote date(Required): Enter a clear and time,concise as well as the To date and timereason for the DNTT. YouThis cannote alsowill addbe a Locationvisible to specifyenforcement where parking is allowed during the DNTT period.officers.

   • Add
   a Note (required) and Save Changes.

7. Click AccessingSave Changes.

 

Editing or Deleting an Active DNTT

Information

from
1. the User Profile: Go back

   Return to the Vehicles tab inon the user’user's profile.

2. Click the Edit DNTT tobutton view or manage DNTTs assigned tofor the vehicle.vehicle Youwith the active flag.

3. From here, you can either click Modify to update the details or Delete to remove the DNTT fromexception thisentirely.

   window.

 

Viewing DNTT Status on Handheld Units

Enforcement officers can easily see active DNTT flags in the field.

1. On an OPS-COM for Android unit, Tap Search Vehicles.

2. AccessingEnter the license plate to perform a search.

3. In the vehicle results list, any vehicle with an active DNTT Report:will be clearly indicated. TapHover overthe vehicle record to view the details, including the expiry time and the administrator's note.

 

Using the Vehicle DNTT Report

This report provides a searchable history of all DNTT flags issued.

1. Navigate to User Management, andhover thenover Vehicles., Clickand click Vehicle DNTT Report.

2. Searching for DNTT Records: Enter the desireda dateDate rangeRange andto thefind DNTTs that were active during that period.

3. Optionally, you can filter by Number of Instances to find vehicles with a history of multiple DNTT records.

4. Click Search. ClickThe report will display the SearchUsername, buttonPlate, toand displaythe relevantnumber records.of Instances, all of which are clickable for more details.

TheKeep in mind: the Note field is required and is the most critical piece of information for enforcement officers. Always write a clear, concise note explaining why the DNTT was issued (e.g., "Guest of Dean for event in building A until 4 PM").

Best Practices & Considerations

• Set the DNTT time frame to be as specific as possible. Avoid creating open-ended or excessively long exceptions. This practice maintains the integrity of your parking enforcement program.

• Use the optional Location field to add clarity if a parking exception is only valid in a specific lot or area. This helps prevent confusion for both the vehicle owner and the enforcement officer.

• Regularly use the Vehicle DNTT Report to audit active and past exceptions. This helps ensure the feature is accessiblebeing toused adminscorrectly withand theprovides Managea Vehicleclear permissionhistory underof systemall configuration.granted exceptions.

  How

DNTTs Appear on Handheld Units: Officers can view DNTT details when searching for vehicles using Search Vehicles. Tap on the specific vehicle in the list to see its DNTT details.