Search by Plate
This article describes the Search by Plate feature, a powerful tool for locating vehicles within the system. It allows administrators to quickly identify a vehicle's owner, review its permit and violation history, and perform related actions, all from a single interface. This guide is intended for OPS-COM administrators and enforcement personnel.
Using this Feature
This feature is a standard part of the vehicle management module and does not require any special configuration. Its results are drawn from existing user, vehicle, permit, and violation data in the system.
Performing a Vehicle Search
Interpreting Search Results and Available Actions
The search results will appear in a list below the search form. Each row provides information and quick-access icons for a specific vehicle.
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History Icon: Click to view the vehicle's complete history, including LPR scans and past permit associations.
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User Profile Icon: Click to navigate directly to the owner's user profile page.
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Vehicle Details Icon: Click to view detailed information about the vehicle itself, such as make, model, and year.
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Username: The linked username of the vehicle's registered owner. Clicking it also navigates to the user's profile.
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Email Icon: Click to open a new email composition window addressed to the vehicle owner.
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Violations Count: A number indicating how many violations are associated with this vehicle. Click the number to view the list of violations.
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Incidents Count: A number indicating how many incidents are associated with this vehicle. Click the number to view the list of incidents.
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Add Violation Icon: Click to immediately open the violation issuance screen for this vehicle.
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Pay Station Status: Displays information about temporary permits purchased from a pay station for this license plate.
Warning: Be cautious when using the Add Violation button. Ensure you have identified the correct vehicle and user from the results list before issuing a new ticket to prevent errors.
A single license plate may appear in multiple rows if it is registered to different users (e.g., a family) or has a separate pay station history not linked to a registered user. Review all results carefully to ensure you are acting on the correct record.
Best Practices & Considerations
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Use Fuzzy Search for partial plates. If you are unsure of the full plate number or its exact sequence, enabling this option will perform a broader search and significantly improve your chances of finding the vehicle.
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Use the Date Range filter primarily when investigating recent LPR sightings or temporary pay station activity. For a complete history of a vehicle's permits and violations, leave the date range fields blank.