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Extended User Profile Options

UnderExtended User Profile Options in OPS-COM allow administrators to define and manage additional, highly granular descriptive categories and values for user profiles, typically used in incident reporting. This feature enables officers to record unique physical features or identifiers of individuals involved in an incident, enhancing the Admindetail Options,and hoveraccuracy overof Incidents,incident then click on Ext. Profile Options.reports.

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Using this Feature


You will be redirected to theThe User Extended Values Administration page.page

allows you to add and update a variety of descriptive values for user profiles.

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  1. Hover over System ConfigurationIncidents, and click Ext. Profile Options.



The User Extended Values Administration page displays a list of currently defined extended values. Notice the various types you can choose formfrom in the dropdown menus to narrowcategorize your description.extended values. A Value Type acts as a category (e.g., "Hair Type"), while the Value Description details the specific characteristic (e.g., "Balding," "Red," "Long").

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Adding

This

    is where you can add and update Extended Values. 

    To add an extended value: 

  1. Scroll to the bottom of the values list to the blank textbox line.

    Select value type from the drop-down menu. Type the value description in the textbox provided.

    Click Insert New to addpage and saveselect user value.

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    Note: Aa Value Type isfrom athe categorydropdown youmenu select(e.g., to distinguish what your value description will be about. Example: If your value type is "Hair Type," then"Clothing yourColor," value"Tattoo descriptionLocation").

  2. would be what
  3. Type the users' hair is like. 

    Value Description in the textbox provided (e.g., "Curly," "Blue," "Left Arm"). Value descriptions can include a range of physical features/identifiers of a user.user, Somesuch examples could include;as the location of a tattoo on a users' body,tattoo, the colourcolor of clothing they're wearing,clothing, or the style of hairhair.

  4. they
  5. Click have.
    ValueInsert descriptions allow officersNew to add and save uniquethe identifiersnew of aextended user involvedvalue.
  6. in
an
Editing
incident.

  1. Locate

    Editingthe anextended Extendedvalue Value

    you

    Click on Updatewish to edit in the value.list

    and

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    click

    Edit.

  2. Adjust the category,category (Value Type) and/or the name and(Value nameDescription) by selecting the appropriate textbox and making the desired changes.changes In this case we are(e.g., changing Bald"Bald" to Balding.

    "Balding").
  3. image.png

    When you are finished updating, click

  4. Click Save Changes to save and continue.

Best Practices & Considerations

  • Granular Detail for Incidents: Leverage extended values to capture specific, unique identifiers for individuals involved in incidents, which can be critical for identification and investigation.
  • Standardized Terminology: Establish clear, consistent terminology for both Value Types and Value Descriptions to ensure uniformity in data collection across all officers and administrators.
  • Training for Officers: Train officers on the importance of these fields and how to accurately select and describe extended values when creating incident reports.
  • Avoid Redundancy: Review existing categories and values before adding new ones to prevent duplication.
  • Privacy Considerations: Be mindful of privacy regulations and your organization's policies regarding the collection of detailed personal identifiers. Ensure that the collection of such data is justified and used responsibly.