Guide to System Settings

System

1. ToSettings accessin OPS-COM provide administrators with comprehensive control over the core functionalities and behaviors of their application, primarily impacting the administrative side. This centralized configuration area allows for fine-tuning various components, from general system parameters and security protocols to specific module functionalities like parking, violations, and payments, ensuring the system settings,operates goaccording to Systemorganizational Configneeds.
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   1. Click System Settings.Configuration,  In most cases these settings affect the admin side of the application.
      

      

      
      

   System Settings Grid

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   General System Component
   Setting Name	Definition	Notes
   Default Notification Email	The address you wish all notifications from OPS-COM be sent to
   Organization Name: Website	Set Explore the namemenus. ofHovering theover Organization
   explain Organizationwith Name:a Handheld tooltip	Setthis thesetting namecontrols. of Settings thein OrganizationBlue thatare appearsread-only onto theAdmins. handheld
   Country	Set the country where the system is located
   Company Address	Set your primary street address here
   Time zone	Set the time zone based on your closest major city
   System Timeout	Set how long the systemUser can beenable/disable idlethis. beforeFor timeout (can be up to 6 hours)
   From Email	This address will be the return address that appears in emails sent from OPS-COM
   Time offset (mins)	This represents your time offset from Greenwich mean time
   Using daylight savings	Used to toggle whether or not you are subject to daylight savings time
   System Timeout	Set length of time before the admin user is automatically logged out of OPS-COM
   Run the Task Scheduler	Used to toggle whether or not your system uses the Task Scheduler
   Template Editor	Choose between RAW HTML Editor and a WYSIWYG Visual Editor
   Select how to show dates	Used to set the date format
   Alarms Component
   Setting Name	Definition	Notes
   Use Alarms System	Controls if the Client can use Alarms module	Admins can see, only OPS-COM Team can change.
   Alarm Duration
   Generic Alarm Append Threshold	Picklist that allows you to determine the type of alarm you want to issue, and what Action you want taken. In addition you choose the Dispatch Sub Category that should be associatedhelp with this Alarm. contact Forsupport@ops-com.com. example, People Alarms should generate a System Alert with a Sub-Category of Personal Safety Reports.
   People Alarm Append Threshold	Same as above
   Vehicle Alarm Append Threshold
   Stolen Device Append Threshold
   Email Address	Email Address that an alert is sent to
   Generic Alarm	Same as above
   People Alarm
   Plate Alarm
   CollectionsBest ComponentPractices & Considerations
   Setting Name	Definition	Notes
   Days before CRC is eligible	Set the length of time before a ticket is sent to court
   MTO Lookups on all records	Perform an MTO Lookup on all records even if a user profile exists
   IncludeReview All UnpaidSettings: Violations	When Toggled on: Includes all unpaid Violations when sending violation notices When Toggled off: Only the violation in question will be included in the letter
   Prevent Violation Payment	Prevents violations from being paid through OPS-COM if they have been sent to collections
   Prevent Purchases	Prevents Users from making any permit purchases if this is enabled and a violation has been sent to collections
   Send Letter To All	When Toggled on: Send collections letter to all users even if they have been emailed a copy
   Deposits Component
   Setting Name	Definition	Notes
   Use Deposits	Toggle the use of deposits on or off
   Enable Deposits For Permits
   Forms Component
   Setting Name	Definition	Notes
   Default email for sending form entries	TheseSystem settings are used to control the Forms Module
   Global Component
   Setting Name	Definition	Notes
   Email Image Header	Select an image to appear in the header of all emails
   Default Site Logo	Select a logo that appears on the mobile app, Text2ParkMegranular and thecover QRmany code interface
   Default Site Header	Select a background image that appears in the header of the mobile app, Text2ParkMe and the QR code interface
   Disable nightly email notifications	Disable auto-emails during system maintenance
   Symbol before the dollar value	Which currency symbol to use before a dollar value	Accommodates the English format of the dollar value $100.00
   Symbol after currency value	Which currency symbol to use after a dollar value	Accommodates the French format of the dollar value 100,00$
   Handheld Device
   Setting Name	Definition	Notes
   Network Communication Model	Select Standard or Volley
   Setting Name	Definition	Notes
   Usage Limit
   Enable Megdgate nightly script.
   Lightweight Directory Access Protocol Component
   Setting Name	Definition	Notes
   Log Failed Attempts
   Use SSL
   Servers
   BaseDN
   Account Suffix
   LDAP username
   LDAP password
   Student Group Name
   Staff Group Name
   Licensing Component
   Setting Name	Definition	Notes
   Permits per year	Indicate the number of permits eligible to be used yearly (Usage Limit)
   Violations per year	Indicate the number of violations eligible to be written yearly (Usage Limit)
   Temp Permits per year	Indicate the number of temp permits eligible to be used yearly (Usage Limit)
   Number of Handhelds	Indicate the numberaspects of OPS-COMCOM. Regularly review all components to ensure configurations align with your organization's current policies and operational needs. Security Settings First: Prioritize the configuration of Security component settings (e.g., password expiry, strength requirements, admin lockouts) to maintain a robust security posture for Android Licenses to be used (Usage Limit)
   Mobile PL8RDR Cameras	Indicate the number of Mobile Cameras in use by client
   Static LPR Cameras	Indicate the number of Static Cameras in use by client
   Lockers per year	Indicate the number of lockers eligible to be used yearly (Usage Limit)
   Validation Records per year	Indicate the number of validation records eligible to be used yearly (Usage Limit)
   Dispatch Logs per year	Indicate the number of dispatch logs eligible to be used yearly (Usage Limit)
   Incidents per year	Indicate the number of incidents records eligible to be used yearly (Usage Limit)
   Lockers Component
   Setting Name	Definition	Notes
   Enable Lockers Module	Toggles the use of the Lockers Module	Admins can see, only OPS-COM Team can change.
   Tax %	Percentage of tax to charge for lockers
   Map of Lockers	Used to enter a path to a diagram or map image
   Receipt Reply To Address	Reply to address on receipts if only a locker was purchased
   License Plate Recognition Component
   Setting Name	Definition	Notes
   Possible plate prefixes	Indicates the prefix of what typical plate reads in your region start with. (ie: 123 for Numbers, ABC for Alpha Characters)
   Using Mobile LPR	This checkbox will toggle on or off the use of the LPR functionality on handheld devices
   Parking Component
   Setting Name	Definition	Notes
   Validation deletion cutoff minutes	Indicate how long a validation record is editable by an admin beforeaccounts. it Email isConfiguration: lockedEnsure intothat theall system
   Payments Component
   Setting Name	Definition	Notes
   Gateway Online	Toggle to set the status of your payment gatewayaddresses (OnlineDefault orNotification Offline)
   InvoiceNotification Number	AnAutomated incrementalNotification number for invoices. This can be set the first time you want to issue them
   EFT Settings	This is used if youEmail) are correctly set up to acceptensure EFTtimely paymentssystem throughcommunications OPS-COM.and Youalerts. must Time beZone setAccuracy: upCorrectly bysetting your Time zone and Time offset is critical for accurate timestamping of all system events, permits, and violations. Impact of Toggles: Be mindful that many settings are simple on/off toggles. Understand the full impact of enabling or disabling a module (e.g., "Enable Violations Module") or a specific feature before making changes. Team Collaboration: For settings that require OPS-COM Team first, before you can change anything	Admins can see, only OPS-COM Team can change.
   Permits Component
   Setting Name	Definition	Notes
   Receipt Reply To Address	Replyaccess to addresschange, forcommunicate receiptsyour thatneeds containclearly permits
   Multipleother Platesettings, Validator	Allowwith multipleyour platesinternal inteams parking(IT, validator
   Requirechanges Paymentmeet foreveryone's Rollovers	If Testing enabled,Changes: onlyFor permitssignificant thatchanges, areespecially paidthose forimpacting anduser-side processedvisibility canor becore rolledworkflows, over
   Show remaining permits	If enabled, the number of remaining permitstesting in a lotPreview willSpace, bebefore shownapplying to site users. e.g. "32 Remaining" If disabled, the number of remaining permits will be replaced with "On Sale" (which hides how many permits are left from users)	Screenshot:
   Enable User Permit Printing
   Show Total Spots Taken
   Show Waiting List Rank
   Show Only Visible Lots
   Waitlist Email Managers	Enter the email address of the admin who will be managing the waitlists
   Waitlist Reservation Duration	Enter a timeframe for how long a waitlist reservation will be held before being released
   Receipt Reply To Address
   Allow Credit Card Processing	Allows credit card payments for rollovers	Admins can see, only OPS-COM Team can change.
   Personal Information on Permit Print	Include personal information on hang tag printing
   Require Mailing Address	Require a mailing address to be completed fully to purchase permits
   Show Permit Lots on Landing Page	Show parking permit lots on the landing page
   Show Only Visible Lots	Only show lots with an active visibility flag to the end user
   Show Waiting List Rank	Allow users to see their rank on the waiting list
   Show Total Spots Taken	When being added to a waiting list, show the number of spots that exist within the lot
   Enable User Permit Printing	Allow users to print their own permits, this requires you to have a permit PDF message under System Messaging to work
   Map of Permit Areas	This is the image of your parkinglive map
   Security Component
   Setting Name	Definition	Notes
   Hash and Salt	Enable the hashing of passwords. Once set, it should not be turned off	Admins can see, only OPS-COM Team can change.
   Require Password Update	Require password resets after an admin changes the password	Admins can see, only OPS-COM Team can change.
   Toggle Password Expiry	Enable the use of password expiry	Admins can see, only OPS-COM Team can change.
   Password Expiry in days	Number of days before administrator must change their password
   Enable Password History	Prevent passwords from being reused up to X days	Admins can see, only OPS-COM Team can change.
   How long to remember old passwords	The number of days the system will remember old passwords to prevent re-use
   Minimum password length	The minimum password length for administrator passwords
   Enable password strength requirements	Used to set standards in password creation based on password security strength	Admins can see, only OPS-COM Team can change.
   Numerical Characters	The minimum number of numbers required
   Lower Case Characters	The minimum number of lower cases needed
   Upper Case Characters	The minimum number of upper cases needed
   Non-Alpha Numeric	The minimum of a Non-Alpha required
   Enable Admin Lockouts	Enable admin lockouts after X invalid attempts within Y minutes	Admins can see, only OPS-COM Team can change.
   Lockout after X Attempts	Sets the number of retries with a wrong password before the system will lock you out
   Login attempt timeframe	Sets the timeframe for wrong entries. For example, if you fail 3 times within 5 minutes the system will lock out this admin
   Lock the admin out for X minutes	Sets the length of time in minutes that the admin will be locked out. Set at 120 minutes would mean the admin would be locked out for 2 hours before another attempt at logging in would be allowed
   Third Party Component
   Setting Name	Definition	Notes
   Twilio Account Number		Admins can see, only OPS-COM Team can change.
   Twilio Auth Token		Admins can see, only OPS-COM Team can change.
   T2 API Last Successful Fetch		Admins can see, only OPS-COM Team can change.
   User Profile Component
   Setting Name	Definition	Notes
   Enable Public Registration	If disabled, the Admins control the new account registration. Existing users can log in, but no one can create a profile
   Profile Field Visibility	This controls the fields for the User Profile page
   Max Student Number Digits	The maximum number of digits allowed in a student number. This can be useful if your organization requires student numbers that follow a specific  min and max count.
   Min Student Number Digits	The minimum number of digits allowed in a student numbers. This can be useful if your organization requires student numbers that follow a specific  min and max count.
   Max Employee Number Digits	The maximum number of digits in an employee number. This can be useful if your organization requires employee numbers that follow a specific maximum digit count.
   Vehicles Component
   Enable VIN	Toggles the use of VIN on and off	Only seen and edited by OPS-COM Team
   Require Vehicle Year	If enabled will require the vehicle year when users are adding a new vehicle.
   Violations Component
   Setting Name	Definition	Notes
   Enable Violations Module	Toggles the Violations Module on or off, this effects the web application and handhelds If this is toggled off, clients can chalk vehicles but cannot issue violations
   Hide Zero Dollar Fines	When enabled, this prevents $0.00 violations, that are not warnings, from being displayed on the user side. These violations will still show up on the Admin side and will show on the Report by Officer and the Violation Summary by Officer report
   Days until due	Indicates the number of days from the issue date that a user has to pay a ticket before it becomes overdue
   Include Random Pin on Handheld Tickets	Select this item if you wish your users to have the ability to pay violations OPS-COM Quick Pay/Guest Payments. The PIN number is required in order to pay OPS-COM Quick Pay/Guest Payments	Admins can see, only OPS-COM Team can change.
   Handheld Footer	This is the message that will be applied to the end of each ticket that gets printed from the handheld	This footer is for violations only. Admins have the ability to change these settings on their own.
   Clear Violation Payments
   Appeal days	Indicates the number of days a user has to launch an appeal
   Enable OPS-COM Quick Pay/Guest Payments Payments for Violations
   Link Violations to users	When enabled allows violations to be the user instead of a vehicle	Admins can see, only OPS-COM Team can change.
   Appeal Notification Email	The admin email(s) the system will send notifications to for new appeal requests. Leave blank if you don't want to receive these emails.
   Automated Notification Email	The system will send notifications to this email for automated violation reports like "send overdue violations".
   The prefix to go in front of the ticket number	These characters will appear before the ticket number on the printed ticket	Admins can see, only OPS-COM Team can change.
   The next number for printing tickets from the web	Sets the next sequential number to be on tickets printed from the web tool	Admins can see, only OPS-COM Team can change.
   Show Driver's License on Tickets	When selected, shows License number and Province of issuance on ticket
   Show Ticket # as barcode on ticket	When selected, will print a bar code representing the ticket number on the ticket