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Review Emails Sent to Users

Overview

All internal communications, including mass and automatic messages sent by the system, are now able to be viewed from user profiles. 

The history page now lists each message sent, making it easy to track that emails have been received by their intended recipients and are being sent as expected.

Internal and automatic messaging are generated in these situations:

  • New violation notices are sent
  • Overdue violation notices are sent
  • A receipt is sent
  • An invoice is sent

These emails will now appear in the user history page.

 

Viewing Emails

Emails a user has received can be viewed by going to the history section of a user's profile and selecting the sent mail page.

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On the view emails page, the emails sent will be listed.

The email sent can be viewed by clicking on the subject button of the email.

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This will open a popup displaying the email sent.

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New Violation Notices

When the System Task "Send New Violation Notices" is run, it will send out notice letters to the owners of the violations by email.

 

Overdue Violation Notices

When the System Task "Overdue Violation Notices" is run, it will send out notice letters to the owners of the violations by email.

 

Receipts

When a user makes a payment on the website, an email will be sent to them containing the payment details.

 

Invoices

When an invoice is generated, it will be sent by email to the user set to receive it.