Changing Bluetooth Mode

AndroidThe Changing Bluetooth Mode

process

Someoutlines how to correctly configure Star Micronics mobile printers haveto acommunicate modewith calledAndroid handheld devices. Its primary purpose is to resolve pairing issues caused by the printer being set to the iOS-specific Bluetooth (iAP). mode, ensuring seamless physical ticket printing in the field. This modearticle is intended for Apple/iOSOPS-COM devices onlyadministrators and won'tfield workenforcement properlypersonnel withusing the legacy Android devices.application.

Setup and Configuration

This hardware configuration is performed directly on the physical Star Micronics printer using its hardware buttons. It does not require any backend adjustments within the OPS-COM administrative portal.

EvenAdmin ifSide: Administrators deploying new printers should ensure they are configured to standard Bluetooth mode before issuing them to the devicefield.

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User Side (Enforcement Staff): Enforcement officers experiencing pairing failures must manually adjust the internal printer settings using the physical buttons before attempting to beconnect pairingthe hardware to their Android device.

Using this Feature

Enforcement personnel must interact with the printerphysical in the bluetooth settings area.

To fix this you must go into the printers settings and change the Bluetooth Mode from Bluetooth (iAP) to Bluetooth Mode or Bluetooth.

Changing the Printers Bluetooth Mode

1. To begin powerbuttons on the printerprinter's byfront holdingpanel to navigate its internal menus and adjust the operational connection mode.

   Adjusting the Printer Settings

   1. Hold the Power Buttonbutton down for 3 seconds until the printer beeps.
      
      beeps to power it on.

   2. To enter the Printer Settings holdHold down both the Power Buttonbutton and Feed Buttonbutton simultaneously for roughlyapproximately 5 seconds.seconds You should seeuntil the printer enterenters settings mode (LEDindicated willby flash).a Afterflashing 5LED), secondsthen have passed let go ofrelease the buttons. You have now entered the Printer Settings configuration area.
      
      

      When in the Printer settings mode:

      • Selecting the Power Button will change the setting you're currently looking at (Bluetooth iAP most likely).
      • Selecting the Feed Button will skip to the next available setting that can be changed.
        

      
      

   3. When you first enter

      Press the PrinterPower Settings you should be looking at the Bluetooth (iAP) mode which is shown on the LED indicator. Simply click the Power Buttonbutton to change the currentcurrently modedisplayed setting from Bluetooth (iAP) to either Bluetooth Mode or Bluetooth (whicheverthe oneexact doesn'tnaming havevaries iAP)by model, but ensure the iAP suffix is removed).
      
      

   4. Once you have a Bluetooth mode selected hold

      Hold down the Power Buttonbutton and Feed Buttonbutton simultaneously for another 5 seconds to exit and save your changeschanges.

      to

   Visual Cues and Status Indicators

   • LED Indicator: The correct, updated Bluetooth mode will be displayed directly on the PrinterLED Settings.indicator
     Yourscreen.

   • Settings Receipt: Once you save your changes and exit the configuration area, the device will automatically print a detailed paper list showing your new internal settings.
     
     

   Button Functions in Settings Mode While navigating the internal printer settings, pressing the Power button changes the currently displayed setting, while pressing the Feed button skips to the next available setting in the menu.

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   Best Practices and Considerations

   • Avoid the iAP mode for Android devices: Never leave the printer in Bluetooth (iAP) mode if you are using an Android handheld. Even if the Android OS appears to successfully pair with the printer in the device's native Bluetooth settings, the OPS-COM application will not be able to communicate with it or print tickets successfully.

   • The correct Bluetooth mode should now be shown on the LED indicator screen (i.e. iAP shouldn't be selected).
     

Confirm Settings

your

Followconfiguration with a test print: Always follow the instructions in the Install Bluetooth Printer guide to pair your device toand perform a test print after changing the mode. This ensures the hardware is communicating correctly with the OperationsCommander Android application.application before you begin an active patrol.

• Install Bluetooth Printer

Once done, perform a test to ensure you can print from your Android device.