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Displaying Towing Charges on a Violation

DependingThe Displaying Towing Charges on youra policy,Violation somefeature institutionsallows organizations to print a default $0.00 towing fee on all physical parking tickets. Its primary purpose is to serve as a visible deterrent, reminding parkers that their vehicle could potentially be towed for infractions, even if a tow vehiclesis not ordered for the current offense. This article is intended for OPS-COM administrators and somefield doenforcement not.personnel Ifconfiguring youthe dolegacy chargeAndroid aapplication.

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Setup forand towing,Configuration

This setting is configured directly within the system settings of the individual handheld enforcement device.

Admin Side: Administrators or supervisors must configure this can be shownsetting on the violationphysical youdevices giveused toby the parker.enforcement Even though a towing cost may not apply in all cases, some organizations have it display a $0.00 value just as a reminder that a vehicle could possibly be towed.  This is a setting that can be enabled on the handheld unit. This article will walk through the process of enabling Tow Charges to print on a Violation.officers.

  1. To enable this setting, go to

    Tap System Settings onfrom the main menu of the handheld units.application.

    By
  2. default,
  3. Scroll to locate the settingspecific istowing disabled.charge Thisoptions.

    means that no Towing charges would print.
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    This is an example of the Violation with no Towing Charge:

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    2. Enable the Show $0.00 Towing Charge checkbox.

  • Default State By default, this setting is disabled. If the checkbox remains disabled, the towing charge line item will be completely hidden on standard printed tickets unless a real fee is applied.

    Using this Feature

    Enforcement personnel do not need to perform any special actions to use this feature; it operates automatically when a physical violation is printed.

    Printing Tickets with the Notice

    1. Issue a standard plate or person violation on the handheld device.

    2. Tap Save & Print on the violation entry screen.

    3. Review the printed ticket. The physical citation will now automatically include a "Towing" line item explicitly displaying a "$0.00" value.


    Best Practices and Considerations

    • Understand actual towing charges: If a real towing charge is manually applied to the $0.00violation costby the officer, the towing charge will always appear on the ticket.printed ticket regardless of whether this setting is enabled or disabled. This toggle strictly controls the display of the $0.00 placeholder value.

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    • ThisAlign with institutional policy: Organizations should ensure that displaying a towing reminder aligns with their official parking and enforcement policies. Displaying this warning is an exampleeffective ofdeterrent, thebut Violationit withshould abe $0.00supported Towingby Charge:

      actual

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      lot

      Pleasesignage Note:

      and

      Itorganizational istowing importantrules to noteavoid thatconfusing ifyour aparkers.

      towing
    • charge was actually applied to the violation, in all cases, the towing charge would appear regardless of this setting.