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Locate Application Version (Legacy)

The OPSCOMLocate Application Version Legacy guide details how to easily find the current software version and unique handheld identifier for the older OPS-COM Parking Validation Enforcement AppApp. canIts beprimary downloadedpurpose fromis to help administrators and enforcement staff verify that their mobile devices are running the most up-to-date software, which is critical for troubleshooting and maintaining system compatibility. This article is intended for OPS-COM administrators and field enforcement personnel using the legacy application.

Setup and Configuration

To ensure your enforcement device is running correctly, staff must download and maintain the application via official app stores. No backend administrative configuration is required.

User Side (Enforcement Staff):

  1. Open the Apple App Store or the Google Play Store.Store on your handheld device.

  2. If in doubt you can searchSearch for the OPSCOM Parking Validation appapplication.

    in
    3. the
  3. Google Play or Apple Store and when viewing the details of

    Tap the application youto willview seeits specific store details.

  4. Tap the Update button if it is visible. If the button thatdisplays isas typicallyInstall labeledor "Install"Open, willyou insteadare showeither "Update".installing it This indicates thatfor the handheldfirst istime or already running anthe olderlatest available store version.

Using this Feature

Enforcement personnel can locate the version ofdetails in two different locations within the applicationlegacy whichapplication, canmaking beit updated.accessible whether you are actively logged in or not.

Locate

Locating on the Version Details

Login Screen

  1. UnderOpen the OPSCOM Parking Validation app on your handheld device.

  2. Remain on the initial Login Screen.

  3. Look directly below the main login box and input fields to find the version details and the unique handheld identifier are clearly listed.

    image.png

    4. About
Screen

Locating

Selectvia the About menuScreen

option.

  1. Log into the application and navigate to the main menu.

    image.png

  2. ATap About to open a pop-up message. This message will display a brief description of OPSCOMthe OPS-COM application includingalongside the exact version number.

  3. Tap OK on the pop-up to goclose backthe message and return to the main menu.

Best Practices and Considerations

  • image.pngKeep devices updated: Regularly check the app store to ensure enforcement handhelds are running the latest version of the application. Running outdated versions can lead to unexpected synchronization errors or connectivity drops in the field.


  • Provide details for support: Always provide the precise Application Version and Handheld Identifier when submitting support tickets. Supplying this specific hardware and software information allows the OPS-COM support team to diagnose device-specific issues much more efficiently.

 Transitioning to Modern Apps Please note that this article pertains to the legacy version of the OPS-COM enforcement application. If your organization has upgraded to the newer mobile application, the interface and steps to locate version information may differ.

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