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Setting Device to Auto-Update

The Setting Device to Auto-Update process allows organizations to configure their Android handheld devices to automatically download and install application updates. Its primary purpose is to ensure that the legacy OPS-COM Parking Enforcement app, along with other critical device software, remains on the latest version without requiring manual intervention from field staff. This article is intended for OPS-COM administrators and IT personnel responsible for provisioning enforcement devices.

Setup and Configuration

This configuration is performed directly within the native Google Play Store on the Android operating system. It does not require any backend adjustments within the OPS-COM administrative portal.

Admin Side: Administrators configuring the field devices prior to deployment should ensure the device is connected to a stable network and logged into an active Google account to access the Play Store settings.

User Side (Enforcement Staff): Generally, field officers do not need to configure this setting if the device was pre-provisioned by administration. If manual configuration is required in the field, follow the steps below.

Using this Feature

Administrators interact with the native Google Play Store settings to dictate how the device handles application updates.

Configuring Auto-Update Settings

  1. Open the Google Play Store.Store

    image.pngapplication on the handheld device.


  2. Tap the hamburgerMenu icon (represented by three horizontal lines) onlocated in the top-left.

    left

    image.pngcorner of the screen.


  3. Tap Settings.Settings

    image.pngfrom the slide-out menu.


  4. Tap Auto-update apps.apps

    image.pngto open the configuration prompt.


  5. To enable automatic app updates, select

    Select Auto-update apps at any time.time Datato charges may apply.
    To disableenable automatic appupdates, updates,or select Do not auto-update apps.apps

    image.pngto strictly disable the automatic updating process.


Data Charges and Connectivity When selecting the option to update apps at any time, be aware that the device will utilize whatever network connection is currently active. If the device is not on Wi-Fi, cellular data charges may apply based on your organization's mobile carrier plan.

Best Practices and Considerations

  • Maintain up-to-date software: Organizations should establish a business rule to keep auto-updates enabled whenever possible. Allowing the device to update automatically ensures field officers always benefit from the latest bug fixes, security patches, and feature enhancements for the OPS-COM application.

  • Monitor cellular data usage: If your organization uses strict or limited cellular data plans, consider using the Wi-Fi only update option if available on your device's Android version. This prevents large app updates from exhausting your monthly cellular data allowance while officers are actively patrolling.

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