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System Settings

The System Settings area in the legacy OPS-COM Android application provides centralized control over the handheld's hardware integrations and local behaviors. Its primary purpose is to allow administrators and officers to configure mobile printers, adjust License Plate Recognition (LPR) camera inputs, and customize ticket formatting directly on the device. This article is intended for OPS-COM administrators and field enforcement personnel configuring their handheld units.

Setup and Configuration

While the handheld device offers extensive local customization, several foundational settings must be established in the core administrative portal first.

Admin Side: Administrators must manage the core organization details, unique device identifiers, and the Next Offence Number through the OPS-COM web portal.

LPR Authorization To successfully use the LPR features on a handheld unit, an administrator must first toggle the LPR functionality on within the System Settings of the main Admin Portal.

User Side (Enforcement Staff): Tap the main application menu icon, then tap System Settings to open the configuration interface on the mobile device.

Using this Feature

The system settings are divided into four main categories. Enforcement personnel can interact with these menus to tailor the application's performance.

Local Device Settings 

The firstThis section ofdisplays the System Settings screen containsread-only device information underpulled thedirectly Local Device Settings. All of these items are set onfrom the admin side.portal, including the organization name, country of operation, and the device's unique identifier.

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Printer Settings

TheTap nextany sectionitem isin directedthis atlist Printerto Settings:modify Thishow sectionthe setsdevice whatcommunicates printerwith ismobile usedprinters and offersformats severalphysical options as to what prints on the ticket.
Tap on each item to edit it's settings.tickets.


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    Bluetooth print driver: Tap to select the specific printer driver (default:e.g., Star Micronics):.

  • Bluetooth Printer: SelectTap to select the printerphysical model you plan to use. (This must match what is selected in the Bluetooth Printer setting.)

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    Bluetooth Printer:  Select thepaired printer model you plan to use. (This must match what is selected in the Bluetooth printer driver setting.)

    hardware.

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  • Characters per line: IndicatesTap theto number of characters acrossset the width limit of atext printedon the ticket.

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  • Lines Before Ticket: IndicatesTap to adjust the number of blank linesbuffer beforespace below the first line of text is printed on the ticket.
    There is already a buffer zone where the company logo is printed which allows further adjustment to this buffer zone.

    logo.

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  • Lines per TicketTicket:: SetsTap to set a maximum length for the maximum number of printed lines on the ticket.

    citation.

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  • Ticket FooterFooter:: Displays the footer message.message This message(this is not editable onlocally theand handheld unit. It canmust be accessedchanged throughvia the admin web tool in the Handheld Common area.
    area).

  • Include Client NameName:: InEnable to print the caseclient wherename if the companyorganization's logo does not already include theit.

    Client
    • Name
  • this setting can be toggled on to allow the client name to be printed at the time of the ticket being printed.

    Include Dotted HeaderHeader:: Select this itemEnable to print an optionala dotted line underseparator beneath the company logologo.

    before
    • the
  • body of the ticket.

    Include Warning Value: Toggle onEnable to display the value of the warnings on the printout. This shows us what the fine would be if thea warning ticket waswere notan aactual warning.
    violation.

  • Include Discount Value: Toggle onEnable to show the early-payment discount amountamount.

    assuming
    • the
  • ticket is paid within a set time frame.

    Include $0.00 Towing Charge: Toggle onEnable to showdisplay thea placeholder towing cost on the ticket.

  • Include Barcode: Toggle onEnable to print the specific violation number as a bar-codescannable on the ticket.barcode.

LPR Settings

LPRTap Settingsthese are usedoptions to setconfigure upcamera a camera, enable chalking,connections and othervirtual chalking information related to the LPR device connected. rules.


  • Important Note

    To be able to use LPR on a handheld unit you must first toggle the functionality on in System Settings on the Admin Portal. 



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    LPR Proxy IP Address:  EnterTap to enter the LPR Proxy IP Addressaddress. (The default IP is 192.18.8.11, which is used to connect to a PL8RDR)

    PL8RDR.

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  • LPR Proxy Port:  EnterTap to enter the port number for the LPR Proxy Port (The default proxy port number. The default is 32000)32000.


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    Include NOREAD Results: SetTap to set the acceptable read score percentage. Setting the level of NOREADS that you wish to include.
    For example setting the level greater than 50% wouldensures the system only includeincludes reads with a 50% or greater readconfidence score.

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  •  
    Auto Chalk Vehicles: TogglesEnable autoto chalkingautomatically ofchalk vehicles in the background while reading plates.

  • Trigger on Inactive Vehicle: ToggleEnable whetherto or not you are senttrigger an alarm when you scanscanning a vehicle marked as inactive.

    inactive in the system.

  • Time until chalked vehicle in violation: This feature allows youTap to set the amountgrace ofperiod timeduration inbefore whicha itchalked takesvehicle is officially flagged for a vehicle that is parked illegally to be flagged as a violation.

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  • Chalk Units: TogglesEnable whether or not youto display the virtual chalking informationdistances in meters.


Advanced Settings

AdvancedTap settingsthese are usedoptions to adjust ticketbackend formatting, offence detailssynchronization and addinterface barcodes. behaviors.


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    Next Offence Number: A Thisread-only display of the next sequential ticket number isassigned setto onthis device by the admin side.portal.

    It
    • would
  • be set to the next ticket number you wish to apply to the next offence written. (Next ticket number)

    Show Hyphen in Ticket: Enable Togglesto the option of whether or not there isinsert a hyphen between the device ID and the ticket number.

  • Auto Synchronization Frequency: This sub-menu allows youTap to changeselect how often the amounthandheld ofautomatically timepushes betweenand each auto synchronization ofpulls data from the handheld and themain database.

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  • Temp Permit Barcodes:  Toggles on or offEnable the Temporarytemporary Parkingparking Barcodebarcode Scanningscanning Function.

    function.

  • System Debugging:  Toggle onEnable to put the device into debug mode for testing.

    testing and support diagnostics.

  • Reset Settings: Tap Re-syncsto there-sync all settings with informationthe oncore OPS-COM server, returning the Operations Commander in order for youhandheld to return toits default settings.state.

  •  Preference settings: addedEnable to hide multi multi-menus for chalking and evidence photophotos, streamlining the user interface.

Best Practices and Considerations

  • Match printer drivers to hardware: Always ensure the Bluetooth print driver matches the exact Bluetooth Printer selected. If these two settings do not align, the printer will fail to connect or will print unreadable code instead of a formatted ticket.

  • Leverage Auto Synchronization cautiously: Carefully consider your Auto Synchronization Frequency based on your field network reliability. Setting the sync frequency too high in areas with poor cellular reception can drain the device battery as it repeatedly attempts to connect to the database.

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