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Zebra Printer

PairingThe Zebra Printer configuration process allows enforcement officers to properly pair and format Zebra mobile Bluetooth printers for use with the Printer

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Note:Android Whenenforcement usingapplication. aIts Zebraprimary Printerpurpose youis mustto ensure the Android versiondevice oncommunicates yourcorrectly tabletwith the printer hardware and formats tickets accurately for a standard 3x7 receipt roll. This article is intended for OPS-COM administrators and field enforcement personnel configuring their handheld devices.

Setup and Configuration

Before configuring the printer within the OPS-COM application, the physical printer must be paired to the Android device, and its media settings must be configured using a specialized Zebra utility application.

Admin Side: Administrators must ensure that field tablets are updated to at least Ver.Android Version 12 to successfully pair with Zebra printer models (e.g., ZQ520BT).

    User

  1. GoSide into(Enforcement Staff): Enforcement officers must download the deviceofficial settingsZebra andPrinter selectSetup Utility from the Google Play Store to configure the printer's specific media settings.

    Using this Feature

    Enforcement personnel must first pair the hardware via the Android operating system, then configure the print dimensions using the downloaded utility app.

    Pairing the Printer

    Tap Connections, within the Android device settings, then tap Bluetooth. The printer you are attempting to pair with should be listed as available. In this case we seeTap the ZQ520BT printer is available.

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  2. Tap thespecific printer name (e.g., ZQ520BT) from the list of available devices to begin pairing. AVerify numberthe willpairing appearcode that appears on both the printer screen as well as onand the Android device. A message instructing you to ensure the numbers match will also appear. Tap the check mark button on the physical printer andto then tapconfirm the code. Tap the confirmation message on the Android device.device Youto will see a message indicatingfinalize the pairingpairing.

    was successful. If not simple repeat the process.

Setting up the Printer for Use

    • You must installOpen the installed Zebra Printer Setup Utility fromon the Google Play store. Note, you must be usingyour Android 10 or higher.

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    •  This utility will allow you to set up the configuration for the printer. (Media size, Orientation etc.)

      image.png


      device.
    • Tap the Media Settings menumenu. and then tapTap Media Settings again.
      again

      image.png

      on
      the subsequent screen.
    • InEnter MediaReceipt settingsfor wethe areformat to begin setting up for athe 3x7 printer roll. ToEnter do3.1 this enter the following:
      • Set the format to Receipt
      • Setfor the width toand 3.17.85 for the length.
      • SetSelect Inverted for the Lengthorientation.
      • Tap Next to 7.85proceed to the next configuration screen.
      • SetSelect Continuous for the OrientationMedia to Inverted

        image.png

      Type.
    • Select Direct Thermal for the Type of Transfer.
    • Select Rewind for the Mobile Handling setting. Tap Next.
    • SetTap Apply on the Mediafinal Typescreen to Continuous.save
    • your
    • Set The Type of Transferconfiguration to Directthe Thermal.
    • Set The Mobile Handling to Rewind.printer.
    • Tap Next

      image.png


    • On the last screen tap Apply.

      image.png


    • On the Media Settings screen tap Print Test Label from the main Media Settings screen to checkverify that the print is centered and oriented properly.

    Best Practices and Considerations

    • You are

      Verify nowyour readyAndroid OS version: Ensure your tablet is running at least Android Version 12 before attempting to pair. Older versions of the Android operating system may struggle to maintain a stable Bluetooth connection with modern Zebra hardware.

    • Always print a test label: Do not skip the Print Test Label step within the utility app. Confirming the physical alignment of the 3x7 formatting saves time in the field and prevents wasted receipt paper from misaligned citations.

    • Complete the software setup: Remember to select the newly configured Zebra printer from apps onwithin the AndroidOPS-COM device.app. Once this hardware configuration is complete, you must still log into the legacy enforcement app and select the Zebra driver under the internal system settings.


Supporting References