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Appealing Your Parking Violation

Oops! Did you receiveThink a parking violation that you thinkticket might behave alanded littleon off?your Don'twindshield worry,unfairly? No worries, we'vere gothere youto covered!help! This page will walkguide you through the simpleeasy steps to submit an appeal for a parking violation right here in OPS-COM. Let's get that looked into! 😊

Quick Steps:

  1. Login to the 'User Portal' and click on the 'Appeals' tab.

  2. Use the 'Search my Ticket' field to find the violation.

  3. Click the 'Violation number'.

  4. Make sure to submit your appeal within the allowable timeframe for the violation or you won't be able to see it. 

  5. Enter your reason for appeal in the 'Reason for Appeal' text box.

  6. Click 'Submit Appeal'.

  7. Keep

    Waitan eye on your email for email confirmation and athe follow-upappeal decision.

  1. To appeal toAppeal a ticket for a vehicle owned by someone else:else
    1. Click on 'Lookup All Tickets' then search for the violation using the 'Search Plate or Ticket' field
    2. Click 'Request Appeal'.
    3. Confirm vehicle association by clicking 'Associate'.
    4. Click 'Request Appeal' again to complete the process.

    Note: Once associated, the vehicle will be linked to your profile.

    Step-by-Step Instructions:
    1. Log into Your Profile: Log in to your profile and click on the 'Appeals' tab in the navigation bar. This will show you all parking violations linked to your account
    2. Search for a Ticket: You can search for a specific violation using the 'Search my Tickets' field to find the ticket number you want to appeal.
    3. Check the Violation’s Eligibility: If the violation is within the allowable time frame for an appeal, click the 'Violation number' to open the 'Violation For Ticket: #' window.
    4. Reason for appeal: In the 'Reason for Appeal' text box, type in the reason for your appeal.
    5. Submit Your Appeal: Click 'Submit Appeal' to complete the process. If you have a valid email address on file, you will receive an email confirming that your appeal has been submitted.
    6. Review the Decision: The appeal will be reviewed, and you will receive another email with the decision from the Appeals Officer.
    7. View Appeal Information: To view the details of your appeal after submission, click 'Show Appeal Information'. This will display the end user's reason for the appeal and the Administrator's response.

    1. Appealing a Ticket for a Vehicle Owned by Someone Else: Click on 'Lookup All Tickets' then use the 'Search Plate or Ticket' field to find the ticket you want to appeal by entering the 'Ticket Number'.

    2. Request the Appeal: Click 'Request Appeal' to start the process.

    3. Associate the Vehicle: A message will appear, informing you that the vehicle will be associated with your profile during the appeal process. This means that any future violations for this vehicle will be visible to you.

    4. Complete the Appeal Process: Click 'Associate' to proceed. The violations for the associated vehicle will now be listed on the page.

    5. Viewing the Associated Vehicle: Select 'Request Appeal' again to complete the appeal process as described above.

      finish.

    When you associate the vehicle with your profile, it will show up under your profile as the vehicle being linked to you. For example, if Patricia Birch submits an appeal, the vehicle will be associated with her profile after the appeal is made.

    Step-by-Step Instructions:
    1. First things first, log in to your OPS-COM user profile. Once you're in, click on the 'Appeals' tab located in the navigation bar. This page will display all the parking violations currently linked to your account.
    2. If you're looking for a specific violation, you can use the 'Search my Tickets' field. Just enter the ticket number you want to appeal, and it will pop right up.
    3. If the violation is still within the allowed appeal period, click on the 'Violation number'. This will open a window titled 'Violation For Ticket: #', where '#' represents your ticket number.
    4. In the 'Reason for Appeal' text box, carefully type out the reasons why you believe the violation should be reconsidered. Be clear and provide any relevant details.
    5. Once you've explained your reasoning, click the 'Submit Appeal' button. If you have a valid email address associated with your account, you'll receive an email confirming that your appeal has been successfully submitted.
    6. Your Parking Office will review your submission. You'll receive another email notification with their decision.
    7. To check the status and details of your appeal after you've submitted it, simply click on 'Show Appeal Information'. This will display the reason you provided for the appeal and the Administrator's response once a decision has been made.
    Appeal a Ticket for a Vehicle Owned by Someone Else
    1. Click on 'Lookup All Tickets' then use the 'Search Plate or Ticket' field to find the ticket you want to appeal by entering the 'Ticket Number'.

    2. Click 'Request Appeal' to start the process.

    3. A message will appear to let you know that the vehicle will be associated with your profile temporarily during the appeal. This allows you to manage the appeal and see any future violations for that vehicle. Click 'Associate' to confirm.

    4. With the vehicle now associated, the violation will be listed on the page. Click 'Request Appeal' again to complete the appeal process as described in steps 4 and 5 above.

    Unable to Appeal

    • If you are past the appeal deadline or the violation is overdue, you will not be able to submit an appeal.

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