Managing Company Users (for Company Managers)

Getting to Company Users

ToWelcome, Company Managers! 👋 This guide will show you how to easily access and manage the accounts of your associated users within OPS-COM. This powerful tool allows you to help your team with things like updating their profiles, purchasing permits, and handling violations. Let's dive in! 😊

Quick Steps:

• Log in to OPS-COM as a Company UsersManager.
tool
• Click on the user'Company interface,Manager' wemenu item.
• You'll see a list of your associated users.
• To manage a user's account, click the login icon next to their name.
• A pop-up will confirm which user's account you're now accessing.
• You can now perform actions on their behalf.

Step-by-Step Instructions:

1. First, log in asto Sarahyour Jones,OPS-COM account using your Company Manager credentials. You will only be able to do this if you have been granted the Companycorrect Manager.permissions Companyin ManagersOPS-COM.

   will
see

2. Once you're logged in, you'll notice an additional menu item.item
   in the navigation bar labeled 'Company Manager'. Click on this link.

3. Clicking 'Company ManagerManager' will take you to accessa page displaying a list of all the users associated users.with your company. You'll see their names and potentially other identifying information.

4. 

   Next

   Loginto aseach staff member's name in the list, you'll find a Stafflogin Membericon. UsingTo access and manage a specific staff member's account, click on this icon next to their name.

5. After clicking the Company Manager Role

   From this window, the Company Manager has the ability to login toicon, the system as the selected Staff Member and edit and use that user's account.  

   Company Managers will be able to update the profile, buy permits, pay violations, etc.

   

   In this example, we will log in as Justin G. Aa pop-up message will appear indicatingon your screen. This message will clearly indicate the username of the staff member whose account you are now logged in as.

   
   

6. 

   Once

   Theyou've user'sconfirmed the login, you'll be taken to the home menu screen willof bethe displayed.

   selected

   

   staff

   member. From this interfaceinterface, as the companyCompany managerManager, canyou have the ability to perform all the functionsactions they need to on behalf of their employees such as pay for permits, editthat the user'sstaff profile,member add vehicles etc etc. Essentially anything a userthemselves can do onwithin their profile. This includes:

   • Updating their profile caninformation.
   be
   • Buying doneparking bypermits on their behalf.
   • Paying any parking violations associated with their account.
   • Adding or managing their registered vehicles.
   • And essentially any other function available to a regular user.

7. Navigate through the Companystaff Managermember's orprofile Billingand Manager.perform the necessary actions on their behalf, just as if you were logged into their account directly.