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Search Vehicle Results - OPSCOM Enforce App

ThisThe articleSearch is a continuation of the Vehicle SearchResults andscreen explainsallows howfield personnel to interpret the resultsinformation returned after looking up a specific vehicle. UnderstandingIts theprimary information presentedpurpose is crucialto forhelp verifyingofficers verify parking rights, reviewingreview a vehicle's history, and makingmake informed enforcement decisions.decisions directly in the field. This guide is intended for personnel using OPSCOMOPS-COM Android handheld units.

Understanding

Setup and Configuration

While the Resultshandheld Screenresults screen requires no configuration for the end-user, administrators control how much historical violation data is sent to the devices.

Admin Side:

  1. Hover over System Configuration and click System Settings.

  2. Click the Violations tab.

  3. Locate the Violation History on Handhelds setting.

  4. Set the desired date range (e.g., 6 months or 12 months) to limit how far back the visible violation list goes on the handheld devices.

User Side: No specific setup is required for the handheld operator to view search results.

Using this Feature

After performing a vehicle search, the application presents detailed information in a multi-layered interface, starting with a high-level summary and allowing you to accessdrill moredown into specific details.

Results Summary

Immediately after a successful search, a list of potential plate matches is shown while a summary for the vehicles areis displayed.

This
    initial
  • view

    Key typicallyInformation showsDisplayed: theThe license plate, Province/State, and the type of vehicle (e.g., passenger, commercial,commercial).

    etc.).

Quick Actions (More Details)

Tapping onTap the vehicle record in the results list expandsto aexpand the More Details section,section. revealingThis morereveals further information on the make, model, color of the car (if available), details on the violation history, and a set of quick action buttons.

[Image showing the More Details section with action buttons]

  • Chalk: InitiatesTap this button to instantly initiate the Virtual Chalking workflow for time-limit enforcement.

  • Violation: ProceedsTap this button to proceed directly to the Issuing a Violation screen for the selected vehicle.

  • Details: OpensTap this button to open a comprehensive screen withcontaining the vehicle's complete history.

The Details

 Screen

ForTap the Details button for a complete overview of a vehicle's record, tap the Details button.record. This screen provides an in-depth history organized into three distinct tabs, Current Permits, Violations, and Recent Chalk Records.

The Details screen is the central hub for all historical data related to a vehicle in the OPSCOMsystem system.and Reviewingis theorganized informationinto onthree thesedistinct tabs provides a complete picture before taking any enforcement action.tabs.

Current Permits

 Tab

  • ThisKey tabInformation displaysDisplayed: aA complete list of all current permits associated with the license plate. Each entry provides key information such as the permit type, its validity period (start and end dates), and the specific lots where it is valid.

    Violations

ThisViolations tabTab

provides
    a

  • Key Information Displayed: A historical log of all violations previously issued to the vehicle. For each entry, you can review the violation date, type of infraction, and its current status (e.g., paid, outstanding). 

  • When reviewing a vehicle’s violation details, you will see two key summary numbers at the top. These two lines serve different—but critical—purposes for understanding enforcement policies. 
    1. All-Time ViolationsViolations: This count includes every non-spoiled violation the vehicle has ever received (Total Paid, Unpaid, and Warnings) - This count includes every non-spoiled violation the vehicle has ever received and will match the count in More Details on the main search results screen.. This all-time total may be higher than the actual list of violations visible on the page. This ispage because the list is filtered by the Violationadministrative Historyhistory on Handhelds setting (e.g., only the last 6 months),setting, while this summarysummary counts everything    .absolutely everything.

  • 2. History Period ViolationsViolations: (Violations within the current window) - This count only includes violations that occurred within the date range set in System Settings > Violations > Violation History on Handhelds. Example: Your system may be set to boot a car after 5 violations. Ifby your policyadministrator. isThis toensures enforceofficers thisapply perescalation yearpolicies (last 12 months), this number tells you the relevant totalcorrectly (e.g., booting after 3 violations in the last 12 months) evenwithout if the All-Time total is 10. This ensures officers apply policies correctly withoutaccidentally counting ancient history.

The All-Time Violations count on the Violations tab will always exactly match the total violation count displayed in the More Details section of the main search results screen.

Recent Chalk Records Tab

  • ThisKey tabInformation showsDisplayed: aA history of all Virtual Chalking events for the vehicle. It serves as a log to track time-limit enforcement, displaying the date, time, and location of each chalking instance.

Best Practices &and Considerations

  • Review all tabs: Always review all three tabs in the Details screen to get a complete vehicle history before issuing a violation. A pattern of previous violations or chalks can provide important context for enforcement.enforcement and escalation.

  • Check permit validity closely: When checking the Current Permits tab, pay close attention to the valid dates and lot assignments for each permit to ensure the vehicle is compliant at the exact current time and location.

  • TheMonitor your connection status: Always check the connection dot at the top of the search panel, as the accuracy of the data depends on the device's last synchronization. A green connection dot indicates you are viewing real-time information, while a yellow dot means theyou are viewing potentially outdated data is from the device's local cache.

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