Extended User Profile Options

The Extended User Profile Options infeature OPSCOM allowallows administrators to define and manage additional, highly granular descriptive categories and values for user profiles, typicallywhich are primarily used induring incident reporting. ThisIts featureprimary enablespurpose is to enable enforcement officers to accurately record unique physical features or personal identifiers of individuals involved in an incident, significantly enhancing the detail and accuracy of investigations. This article is intended for OPS-COM administrators responsible for managing incident reports.configurations and reporting standards.

Setup and Configuration

This feature is a core administrative tool used to establish the descriptive drop-down options available when documenting individuals involved in an active incident.

Admin Side: Administrators must have the appropriate system role permissions enabled to access the incident configuration menus and manage the list of extended profile values.

User Side: This feature is strictly a backend administrative and enforcement configuration. End-users do not interact directly with extended profile options on the parking portal, though patrol officers will select these descriptive values when completing specific incident reports in the field.

Using this Feature

TheAdministrators Usercan Extendeduse Valuesthe Administrationfollowing page allows youinstructions to navigate the management interface to seamlessly add andor updateedit a variety of descriptive values forextended user profiles.value types.

Accessing the Management Interface

1. Hover over System Configuration,Configuration, click Incidents, then Incidents, and click Ext. User Profile Options.

The User Extended Values Administrationmanagement page displays a list of currently defined extended values. Notice the various types you can choose from in the dropdown menus to categorize your extended values. A Value Type acts as a broad category (e.g., "Hair Type")Type), while the Value Description details the specific characteristic (e.g., "Balding," "Red," "Long")or Long).

Adding Extended User Value Types

1. Scroll to the bottom of the pagemanagement andpage.

   select
a
2. Value

   Select Typean existing category from the dropdownValue Type drop-down menu (e.g., "Hair Type," "Clothing Color,"Color "or Tattoo Location")Location).

3. Type

   Enter the specific characteristic into the Value Description intext thebox.

   textbox provided (e.g., "Curly," "Blue," "Left Arm"). Value descriptions can include a range of physical features/identifiers of a user, such as the location of a tattoo, the color of clothing, or the style of hair.

4. Click the Insert New button to add and save the new extended user value.value to the system.

Editing Extended User Value Types

1. Locate the specific extended value you wish to editmodify in the listlist.

   and click Edit.
2. Adjust

   Click the CategoryEdit (Valuebutton Type)next and/orto the Nameentry.

   (Value
Description)
3. by selecting

   Select the appropriate textboxtext box and makingmake the desired changes (e.g., changing "Bald" to "Balding").the category or name.

4. Click the Save Changes button to saveapply andyour continue.updates.

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Best Practices &and Considerations

• GranularLeverage Detailgranular detail for Incidentsincidents:: LeverageUtilize extended values to capture specific, unique identifiers for individuals involved in incidents,incidents. whichAccurate documentation of physical features can be highly critical for subsequent identification and investigation.internal investigations.

• StandardizedEstablish Terminologystandardized terminology:: Establish clear, consistent terminology for both Value Types and Value DescriptionsDescriptions. toPreventing ensureoverlapping descriptions ensures strict uniformity in data collection across all officers and administrators.

• TrainingProvide adequate training for Officersofficers:: Train field officers on the importance of these fieldsfields. andEnsure they know exactly how to accurately select and describe extended values when creating live incident reports.reports on their handheld devices.

• Avoid Redundancysystem redundancy:: Review existing categories and values before adding new ones to prevent database duplication.

• PrivacyAdhere Considerationsto privacy considerations:: Be mindful of privacy regulations and your organization's policies regarding the collection of detailed personal identifiers. Ensure that the collection of such sensitive demographic data is justifiedfully justified, compliant with local laws, and used responsibly.