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Manage Administrator Groups

    The Administrator Groups infeature OPSCOMallows allow youorganizations to organize administrativebackend users into logical teams or departments. ThisIts featureprimary simplifiespurpose is to simplify system management by enabling you to apply specific settings, distribute communications, or assign tasks to a collective of administratorsgroup rather than managing each user individually,individually. enhancingThis organizationalarticle efficiencyis intended for OPS-COM administrators responsible for managing system access and control.administrative organization.

    Setup and Configuration

    This feature requires high-level administrative access to configure groups and assign users to them.

    Admin Side: Administrators must have the appropriate system role permissions to access the admin management tools, create groups, and edit administrator profiles.

    Using this Feature

    1. Click System Configuration, then Admin Management, and click Manage Groups.

    You'llAdministrators becan directeduse the following instructions to thecreate Managenew Administratorgroups, Groups page, which lists alledit existing groups.ones, Initially,and thisassign pageadministrative maystaff beto emptyspecific if no groups have been created yet.teams.

    Creating a New Administrator Group

    1. Hover over System Configuration and click Admin Management then Manage Groups.

    2. Choose the Tabspecific tab for the type of group you want to add.

    3. Click the Add New. button to open the group definition form.

    4. The Adding New Group form will appear where you can define your group.
    5. Fill out

      Enter the required information forinto the group,provided fields, such as the Group Name.

    6. Click the Save Group button to finalize the creation.

    Initially,

    the
    Manage
    Administrator
    Groups
    page may be

    empty if your organization has not configured any teams. Once saved, your newly created group will immediately appear in the list on the left-hand side of the page.

    Working with Groups

    After creating groups, you can perform various management actions. While the provided content focuses on creation, typical group management also involves:

    • Editing Group Details: You can usually click on a group's name or an Edit button next to it to modify its name or other associated settings.

    • Assigning Administrators to Groups:

      Administrators are assigned to groups directly through their individual user profiles.

      1. Navigate to

        Hover over System Configuration,Configuration thenand click Admin Management.

      2. Clickthen Edit Admin Users.

      3. Select the desiredspecific administrator.administrator profile you wish to modify.

      4. Within

        Select the appropriate team from the Admin Groups field within their profile settings, you'll find an optionsettings to assign them to one or more Admingroups.

        Groups        .

      5. Save the profile changes.

      Available Actions and Buttons

      • Add New: Click this button to open the form for creating a brand new administrator group.

      • DeletingEdit: Groups:Click Mostthis systemsbutton allow younext to deletean groupsexisting group in the list to modify its name or associated settings.

      • Save Group: Click this button to commit a newly created or modified group to the system database.

      • Delete: Click this button to permanently remove a group that areis no longer needed,needed.

        often with a confirmation prompt. Be aware that deleting a group might impact any administrators or settings associated with it.

    Best Practices &and Considerations

    • LogicalMaintain Organizationlogical organization:: Create groups that reflect your actual organizational structure (e.g., "Enforcement Team," "Permit Office Staff," "IT Support"). ThisAligning system groups with real-world departments makes it significantly easier to manage permissions, communicate, and assign responsibilities.responsibilities across the platform.

    • Streamlined Management: Using groups simplifies tasks like sending system-wide messages or applying default settings, as you can target a group rather than selecting individual administrators.

    • Clarity in Naming: Use clear and concise naming conventions: Always use descriptive names for your groups to avoid confusion among administrators. Clear naming ensures that when assigning a user or sending a system-wide message, the target audience is immediately obvious.

    • RegularConduct Reviewregular group reviews:: Periodically review your Administrator Groups to ensure they remain relevant and accurately reflect your team's structure and needs.relevant. Remove any outdated or unused groups to maintain a clean system.system and prevent users from being accidentally assigned to defunct operational teams.

    • Understand deletion impacts: Be aware that deleting a group might impact any administrators or system settings currently associated with it. Always verify group membership and reassign active staff before confirming a deletion.

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