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Manage Email Warnings

The Manage Email Warnings in OPSCOMfeature allows administrators to define and manage a list of email addresses that will receive critical system alerts. ThisIts featureprimary purpose is vitalto for ensuringensure that designated personnel are promptly notified of important events, such as security breaches, system errors, or specific operational triggers, enabling swift response and management. This article is intended for OPS-COM administrators responsible for configuring system alerts and communications.

Setup and Configuration

This feature is a core administrative tool used to establish the routing for critical system notifications.

Admin Side: Administrators must have the appropriate system role permissions enabled to access the alerts configuration menus and manage the recipient list.

Using this Feature

Administrators can use the following instructions to navigate the management interface to seamlessly add, edit, or delete recipient email addresses.

Setup & Configuration

Manage Email Warnings is accessed throughAccessing the SystemManagement Configuration menu.

Interface
  1. Click

    Hover over System Configuration, thenclick Alerts.Alerts

    2. ,
  2. Clickthen Manage Email Warnings.

You'll be redirected to the Manage Email Warnings page, where you can manage the list of recipient email addresses.

Using this Feature

The Manage Email Warnings page enables you to add, edit, or delete email addresses that are designated to receive warning notifications.  

Adding an Email Address

  1. Click the Add Warning Email. button.

  2. An input box will appear.

    Enter the desired email address into the input text box.

  3. Click the Save Changes button to add the email address to the list.

Editing an Email Address

  1. Locate the specific email address you wish to modify in the list.

  2. Click the Edit button next to thatthe emailentry.

    address.

  3. Make the desired changes to the email address in the text box.

  4. Click the Save Changes button to update the entry.

Deleting an Email Address

  1. Locate the specific email address you wish to remove from the list.

  2. Click the Delete button next to the rightentry.

    of that email address.
  3. A pop-up

    Click the Delete button in the confirmation window will appear.

  4. Click Delete to confirmfinalize the removal, or click the Cancel button to return to the previous page without deleting.

Best Practices &and Considerations

  • DesignatedTarget Recipientsdesignated recipients:: Only add email addresses of personnel who are responsible for monitoring and acting upon system warnings. Sending alerts to staff members who do not actively manage the system can lead to alert fatigue.

  • Monitor Regularlyalerts regularly:: Periodically review the emails sent to these addresses and the list itselfitself. toThis ensureensures all recipients are current and the warnings are being received and actioned appropriately.appropriately by your team.

  • GroupLeverage Emailgroup Addressesemail addresses:: Consider using a distribution list or group email address (e.g., ops-alerts@yourcompany.com) if multiple individuals need to receive the same warnings. This significantly simplifies management, as you only need to update the group's membership in your organization's IT email system, notrather inthan OPSCOM.continuously updating OPS-COM.

  • ValidationEnsure data validation:: Ensure that all entered email addresses are valid and actively monitoredmonitored. toIncorrectly preventtyped emails will result in missed critical alerts.alerts and potential system management delays.

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