Permit States

The Permit States infeature OPSCOM allowallows administrators to define and manage the various statuses a parking permit can have within the systemsystem, (e.g.,such as Active, Expired, Voided, Lost).or ThisLost. featureIts primary purpose is essential forto accurately trackingtrack the lifecycle of permits, facilitating efficient management,management and providing clear reporting on permit validity and usage. This article is intended for OPS-COM administrators responsible for managing parking configurations and permit workflows.

Using

Setup thisand Feature

Configuration

TheThis Managefeature Permit States page providesis a simplecore interfaceadministrative tool used to add,establish edit,the lifecycle statuses available for parking permits.

Admin Side: Administrators must have the appropriate system role permissions enabled to access the parking configuration menus and delete variousmanage permit states.

1.User Side: This feature is strictly a backend administrative configuration. End-users do not create permit states, but they will see their permit's current state (e.g., Active or Expired) when viewing their profile on the user portal.

Using this Feature

Administrators can use the following instructions to navigate the management interface to seamlessly add, edit, or delete permit states.

Accessing the Management Interface

1. Hover over System Configuration, then Parking,Configuration and click Parking then Manage Permit States.

Adding Permit States

1. Click the Add Permit State button.

2. Enter the desired name into the Permit State Name andfield.

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3. Enable or disable the Valid checkbox to define whether this permitstate will berepresents a Validvalid, stateactive orparking not.privilege.

4. Click the Save Changes button to add the new permit state to the list.

Editing Permit States

1. To edit

   Locate anthe existingspecific permit state,state locateyou itwish to modify in the list.

2. Click the Edit button next to the permitentry.

   state.

3. Make yourthe necessary updates to the state fields.

4. Click the Save Changes button to apply your updates.

Deleting Permit States

1. Locate the specific permit state you wish to remove from the list.

2. Click the Delete button next to the entry.

3. Click the Delete button in the confirmation window to permanently remove it from the system.

In order to delete a permit state, it must not currently be in use by any permits in the system. Administrators must first ensure that no active or archived permits are currently assigned this permit state before it can be removed. This prevents permit records from having blank or invalid state informationinformation.

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Available Actions and Buttons

• Add Permit State: Click this button to create a new permit status in the system.

• Edit: Click this button to modify the configuration of an existing permit state.

• Delete: Click this button to permanently remove a permit state isfrom deletedthe while in use. system.

  1. To delete

     Save aChanges: Click this button to commit your new or updated permit state, locate it in the list.

  2. Click the Delete button nextstate to the permitdatabase.
     state.
  3. A modal window will appear, asking for confirmation.
  4. If you are sure you wish to delete the permit state, click Delete in the confirmation window.

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Best Practices &and Considerations

• ComprehensiveDefine Statescomprehensive states:: Define a set of permit states that accurately reflect the entire lifecycle of a permit within your operations,operations. Having states that cover everything from creation to expiration or invalidation.invalidation ensures no permit falls through the cracks.

• ClearUse Namingclear naming conventions:: Use clear, concise, and easily understandable names for your permit statesstates. (e.g.,Designations "like Active," "Pending Payment," "Revoked," "Expired").or Expired are instantly recognizable to both administrators and enforcement officers.

• DataEnsure Integritydata integrity before deletion:: Always ensure that no permits are currently assigned to a specific state before attempting to delete it. Reassigning permits to another valid state is crucial to prevent data inconsistencies.inconsistencies across the system.

• ImpactUnderstand the impact on Reportingreporting:: Accurate state management ensures reliable reporting. Permit states are fundamental for various reports, such as active permit counts, expired permit analysis, or voided permit reconciliation.

  Accurate state management ensures reliable reporting.

• WorkflowPlan Integrationworkflow integration:: Consider how different permit states fit into your operational workflowsworkflows. (e.g.,For example, clearly map out exactly what automated or manual actions trigger a permit to change from "Pending"a Pending status to "Active").an Active status.