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Automated Violation Configuration

The Automated Violation Configuration pagefeature allows administrators to configure the automated warningparking warnings and violationviolations featurecaptured forby unpermittedfixed vehiclesLicense thatPlate remainRecognition on(LPR) campus after a static-camera entry readcameras. WhenIts anprimary purpose is to automate the identification of unpermitted vehiclevehicles entersthat remain on campus and remains beyond a specified grace period,period the system automatically evaluates driver history to send a $0 warning notice orand issue aappropriate full-fine violationnotifications without requiring manual officer intervention. This article is intended for OPSCOM administrators responsible for managing automated LPR enforcement and camera workflows.administrators.

Setup and Configuration

ThisBefore featureyou requirescan specificactively prerequisiterely settingson automated warnings and administrativeviolations, accountthere setupare priorsystem toprerequisites activationthat must be met and initial configurations that must be established.

Ensure that your static entry and exit cameras are correctly linked within their respective Lot Groups, as the system's exit matching and grace period verification rely directly on these group definitions.

Prerequisites

    1. Pre-configured Offence Type: Ensure that aan dedicatedexisting or existingdedicated Offence Type (and dollar amount) is established under Offense Types prior to configuring this feature. The system uses this exact offence type to track both the $0 initial warning and any subsequent violations.

    2. Dedicated Ticket Writer Account: Create a dedicated admin user account before enabling this feature. Selecting a dedicated system account ensures automated tickets do not dilute or mix into real patrol officers' performance and activity reports.

AccessingAdmin Configuration Settings

  1. Hover over Violations (warning icon), selecthover over LPR and Chalking, and click Automated Chalking Violation Config.

  2. ConfigureEnter the availabledesired fieldsgrace onduration in the Automated Violation Configuration screen:

theactivewarningthe  
  • Yellow

    SettingDescriptionDefault / Requirement
    Unpermitted Wait Time (minutes)

    The grace period (in minutes) an unpermitted vehicle can remain on campus after a static-camera entry read before enforcement triggersfield.

  • Enter
  • duration in the Warning Cooldown (days)

    The duration (in days) that a previous warning notice remains active. A repeat unpermitted entry within this window skips the warning and issues a real violationfield.

  • Click
  • Offence Type & Fine drop-down

    Selectmenu theand specificselect your pre-configured violation type (and dollar amount) used for automatic citations. The system uses this exact offence type for both $0 warnings and repeat violations to track history.

  • Required:Click Selectthe an dedicated offence type 

  • Automated Ticket Writer drop-down

    Assignsmenu theand administrativeselect your dedicated admin account that appears as the issuer on automatically created tickets.

  • Review or click Required:Edit Selectnext ato dedicatedthe admin account 

  • Warning Email Template

    Displays the email template sent for first-time warnings. Clickand EditViolation Email Template to modify thecustomize template contentsmessaging if needed.

  • NewClick Warningthe NoticeSave Configuration button to apply your settings.

  • System Task Status Banner

    A status banner at the top of the configuration page provides real-time information regarding the background system task (Automated Violation Job):  

    Violation Email Template
  • DisplaysGrey Banner (Not Installed): Indicates the emailbackground templatetask senthas whennot ayet fullbeen deployed on your server ("The automated violation istask issued.has Clicknot Editbeen toinstalled modifyon thethis templatesite contentsyet").

  • NewYellow ViolationBanner Notice(Currently Disabled): The task is installed on the server but is currently disabled in system settings.

  • Banner (Enabled but Unconfigured): The task is enabled, but required configuration settings (Offence Type or Automated Ticket Writer) are missing. 

  • Green Banner (Fully Working): The task is installed, enabled, and fully configured to process unpermitted vehicles.

  • Using this Feature

    Once configured, the background job automatically evaluates unpermitted vehicle reads captured by fixed cameras and applies enforcement rules across two progressive stages: 

    1. Fixed Camera Capture: An unpermitted vehicle enters campus and is scanned by a fixed entry camera. Handheld or officer-initiated LPR scans do not trigger this feature. 

    2. Grace Period & Exit Verification: The system starts the Unpermitted Wait Time timer. If a matching exit read is detected within the lot group before the timer expires, the vehicle has departed and no action is taken. 

    3. Driver Lookup: If no exit read is found, the system identifies the vehicle's registered primary driver on file. Unrecognized or unregistered plates are automatically skipped. 

    4. Automated Enforcement Execution:

      • First Occurrence: If no warning exists within the Warning Cooldown window, the system generates a $0 warning ticket under the designated ticket writer account and emails the warning template to the driver. 

      • Repeat Occurrence: If a warning was received within the Warning Cooldown window under this offence type, the system automatically issues a final, full-fine violation and emails the violation template. 

    Key Information Displayed

    • Unpermitted Wait Time (minutes): Specifies how long an unpermitted vehicle can remain on campus after an entry read before enforcement checks execute (Default: 30 minutes). 

    • Warning Cooldown (days): Defines the timeframe during which an initial warning remains active against the driver's account (Default: 90 days). 

    • Offence Type & Fine: The specific violation type assigned to both $0 warnings and repeat violations. Using a single offence type allows the system to distinguish between this feature's warnings and unrelated warnings. 

    • Automated Ticket Writer: The administrative account recorded as the issuing officer on automatically created tickets.


    Best Practices and Considerations

    • 3.Use Clicka Dedicated Ticket Writer Account: Always select a dedicated administrative account for the Automated Ticket Writer field. This ensures clean separation in officer performance reports and audit logs. 

    • SaveVerify ConfigurationCamera Lot Groups: Ensure entry and exit cameras are accurately grouped in lot configurations, as exit matching relies directly on these definitions to applyclear yourdeparted changesvehicles. 

    • Driver-Based Tracking: Cooldown history is tracked per registered driver account rather than per vehicle plate, ensuring warning limits follow the person if they switch vehicles. 

    • Two-Stage Escalation Limit: This feature supports exactly two levels: a $0 warning notice followed by a single full violation. Further escalations (such as automatic booting or towing flags) are not supported and must be handled manually by patrol staff.