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Clearing Items Awaiting Payment - Midnight List

IfThe enabled,Midnight thereList isand aits Systemassociated tasksystem thattasks willallow administrators to view and automatically clear allunpaid permits thatand arelockers sitting in user'suser cartsshopping withoutcarts. anyIts paymentsprimary orpurpose promisesis to payfree onup them.unpaid Permitsinventory thatby have been rolled over (renewed) or permits assigned through managed waitlist are excluded from this process. Additionally, Zero dollar items will not be able to be cleared this way. Instead, use the Mark Items as Paid functionality to clear these payments. 

Viewing Permits without Payments

  1. Click Parking Management, hover over Reports, and click Midnight List.
  2. On the report you can see all users with permits in their cart that do not have a payment associated. You can do the following from this report:
    • Seereturning items to bethe cleared
    • system
    • Emailafter a specified timeframe. This article is intended for OPS-COM administrators responsible for inventory management and system configuration.

      Setup and Configuration

      To automate the affectedclearing users

    • process,
    • Clearyou theirmust flag to take them offconfigure the listtimeframe for both permits and updatelockers thewithin list

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    • your
    system

Viewing Lockers without Payments

  1. Click Locker Management, and click Midnight List.
  2. On the report you can see all users with permits in their cart that do not have a payment associated. You can do the following from this report:
    • See items to be cleared
    • Email the affected users
    • Clear their flag to take them off the list and update the list
settings.

Setting Up to Automatically Clear Permits

without
  1. Hover over System Configuration, click System Setting, and then click Permits.

  2. Click to enable the Clear Unpaid Permits toggle.

  3. Click Payments.

  4. Enter the desired number of hours into the Clear Payments After X Hours field using numbers only.

  5. Toggle on the Clear - No Payment scheduled task. Instructions for this can be found on the Scheduled Tasks wiki page.

Automated_Permit_Expiration_System_Workflow.png

Setting Up to Automatically Clear Lockers

  1. Hover over System Configuration and click System Settings.

  2. Click Lockers.

  3. Click to enable the Clear Unpaid Lockers at Midnight toggle.

  4. Enter the desired number of hours into the Clear Payments After X Hours field using numbers only.

  5. Toggle on the Clear - No Payment scheduled task.

If you do not see the settings mentioned below,above, please contact support@ops-com.com to have them enabled for you. You will need the permission of your Primary Admin.

Using this Feature

Administrators can manually review the Midnight List for both permits and lockers to see which items are pending removal.

Viewing Permits without Payments

  1. Click System Configuration, hover

    Hover over SystemParking Setting,Management, click Reports, and then click Midnight List.

  2. Review the report displaying all users with permits in their cart that do not have an associated payment.

image.png

Viewing Lockers without Payments

  1. Hover over Locker Management and click PermitsMidnight List.

  2. Click to toggle Clear Unpaid Permits on.
  3. Click Payments.
  4. Change

    Review the Clearreport Paymentsdisplaying Afterall Xusers Hourswith valuelockers toin their cart that do not have an associated payment.

Available Actions

From either Midnight List report, you can perform the numberfollowing ofactions:

hours
    you
  • want to allow

    See items to remainbe cleared: View the specific inventory sitting in the user's cart.

    Use numbers only
  • Follow

    Email the instructionsaffected inusers: thisSend wikia articlecommunication to toggleusers onreminding them to complete their purchase.

  • Clear their flag: Remove the user from the Midnight List and update the queue.


Best Practices and Considerations

  • Excluded Inventory: Permits that have been rolled over (renewed) or assigned through a managed waitlist are excluded from the automated clearing process. These must be managed manually.

  • Zero Dollar Items: Zero-dollar items cannot be cleared using the Midnight List task. Instead, you must use the ClearMark -Items Noas PaymentPaid scheduled task.

  • Automated_Permit_Expiration_System_Workflow.png

    Setting Upfunctionality to Automaticallyclear Clearthese Lockersspecific withouttransactions Payments

    from

    If you do not see the settings mentioned below, please contact support@ops-com.com to have them enabled for you. You will need the permission of your Primary Admin.

    1. Click System Configuration, and hover over System Settings.
    2. Click Lockers.
    3. Click to toggle Clear Unpaid Lockers at Midnight on.
    4. Change the Clear Payments After X Hours value to the number of hours you want to allow items to remain in thea user's cart.

      Use numbers only
    5. Follow
the instructions in this wiki article to toggle on the Clear - No Payment scheduled task.