Configure Violations to a Person

SettingThe upConfigure ViolationViolations Entriesto

a

BeforePerson youfeature canallows administrators to issue violationscitations directly against an individual's profile rather than attaching them to a specific vehicle license plate. Its primary purpose is to help enforcement teams track non-vehicular offenses, such as smoking, alcohol-related infractions, or personal conduct breaches on property. This article is intended for OPS-COM administrators.

Setup and Configuration

To issue personal violations, you must first enable the system-wide setting and then configure specific ticket categories to accept user-based assignments.

Enabling the Global Setting

1. Hover over System Configuration and click System Settings.

2. Click the Violations tab.

3. Enable the Link violations to users incheckbox Systemto Settings, Violations beforeallow issuing violations by personperson.

   or
vehicle.

4. Save your settings.

Managing

Configuring the Ticket Categories

Category

1. Hover over Admin Options, selectand click Violations, then Manage Ticket Categories
   
   .

   





2. Select the Ticketspecific Categoryticket thatcategory isyou being updatedwish to allowupdate users(e.g., to receive violations, in this example Municipal is being selected
   Municipal).

3. OPSCOM provides the ability to issue violations directly against an individual person rather than a vehicle. These types of offenses could include violations for smoking, alcohol-related offenses, personal conduct, etc. When configuring such a category, simply select Users only forLocate the Violation Applies To setting.
   

   





4. Select Users into restrict this category strictly to individuals.

5. Save your changes.

Using this Feature

Once the Violationcategory Appliesis Toproperly section

configured, the violation entry form will dynamically adjust when this specific ticket type is selected by an administrator or patrol officer.

1. 
   
   

   Begin

   Nowthe whenstandard process for manually entering a violation.

2. Click the Ticket Type drop-down menu and choose the newly configured category.

3. Locate the Apply violation to: section that appears on the form.

4. Click the A Person option to attach the offense directly to the individual instead of thisa offencelicense typeplate.

   it
will
5. be

   Search possiblefor tothe applyspecific user and finalize the violation entry.

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Best Practices and Considerations

• Category Management: Clearly define and separate your user-based ticket categories from your vehicle-based ones. Configuring categories specifically for personal conduct ensures that patrol officers do not accidentally issue vehicular tickets (such as parking in a fire lane) to a person.person
  
  without capturing the required license plate data.

• Patrol Communication: Ensure your field enforcement officers are trained on which ticket types apply to users. They will need to know to search for a user's profile (using a name or ID) rather than scanning a license plate when issuing these specific infractions from their handheld units.