Incidents Summary Report by Category

1.The Incident Summary Report by Category allows administrators to filter and view incident records based on specific incident classifications. Its primary purpose is to help security and administrative teams track and analyze event trends across various categories within a specified timeframe and location. This article is intended for OPS-COM administrators responsible for security reporting and incident management.

Setup and Configuration

The Incident Summary Report by Category is a standard reporting feature within the incident management module and requires no specialized system setup to run. However, administrators must have the appropriate incident viewing and reporting permissions assigned to their user role to access this page.

Using this Feature

Administrators can use this report to generate a high-level overview of incidents grouped by category, with the ability to drill down into specific sub-category reports for more detailed information.

Running the Report

1. Hover over the Incidents icon, click  Reports, and select Report byBy Category                .

   

2. 2.Enable Thisthe willcheckboxes take younext to the Incidents Summary by Category screen. Select the selection boxes beside thespecific categories that you want to include in your report,report.

   select
the
3. dates that you want the report to include, select location and/or select the sub-location.

   Select the desired date range to narrow the reporting window.

4. Select a specific location and sub-location from the drop-down menus if you wish to filter the results geographically.

5. Click the Search Incidents button at the bottom of the screen once you have selectedset allyour ofcriteria.

   the
criteria

that you want to search by. Note, you

You do not need to select an option in allevery sections,single onlysection or filter. Only apply filters to the onesspecific criteria you want to investigate; leaving a filter blank will simply include all data for that you specifically want information on. parameter.

Key Information Displayed and Available Actions

3.ThisOnce the search is executed, a results table will bring up a tableappear at the bottom of the page that providesproviding an overview of the incidents that have occurred in each categoryselected basedcategory.

off

of
• your

  Sub-Category searchReports: criteria (sample below). From here you can selectClick any of the links listed as alinked sub-category names within the results table to getgenerate a deeper Sub-Category Report.

  Report

  

  4. Incontaining the individual incident records.

• Sort Data: Click the column headings within the Sub-Category Report,Report administratorsto canautomatically sort the table data by selectingthat specific metric.

• View Details: Click the column headings. Administrators can select the Details link located beside a particular incident to view/open, view, or edit detailsthe withinfull incident profile.

---

Best Practices and Considerations

• Standardized Categorization: Organizations should ensure that incident.field officers consistently apply the correct categories and sub-categories during initial incident entry. If incident types are logged inconsistently, this report will not provide an accurate reflection of security trends.

• Targeted Audits: Use this report on a monthly or quarterly basis to identify which types of incidents are most prevalent on your property, allowing your organization to strategically adjust enforcement policies or deploy additional resources to mitigate those specific issues.