Notice Letter Templates

Introduction

The

ThisNotice Letter Templates page allows the adminadministrators to manage, create, and edit the content and appearance forof system-generated notice lettersletters. used within the system.

Notice letters, alsoAlso known as a Notice of Impending Conviction (NIC)NIC) letter, areits partprimary ofpurpose the MTO process, and are sent outis to letinform a user knowusers of an impending conviction for any outstanding violations onslated their account, to be collected throughfor the Ontario court system.

system

Templates

collection

Theprocess. appearanceThis article is intended for OPS-COM administrators responsible for system configuration and layoutcommunication ofdesign.

notice

Setup lettersand Configuration

There is no specific system setup withinrequired to begin using templates, but you must navigate to the noticededicated letterdesign templatesmenu page.

to

The templates page for notice letters can be found underaccess the systemeditor.

configuration

menu,
1. within

   Hover over System Configuration and click Content & Designs then Notice Letter Templates.

2. Review the contentoverview & designs submenu.

   

   On the templates page, an overviewlist of all notice letter content withincurrently in the systemsystem.

   is
shown.

Different

Multi-Language Support: If your OPS-COM portal supports multiple languages, you must create and configure different content and templates must be created for each language that is installed on the site.

Using this Feature

The notice letter templates page consistsis divided into specific components that control either the text content or the visual styling of twothe sections:physical letters.

Content

Managing Template Types

Administrators can edit four distinct elements to build a complete notice letter:

• noticeLetternoticeLetter: -The thecore text template used when printing a notice letter containing a single violation.

  • noticeLetterMultiplenoticeLetterMultiple: -The thecore text template used when printing a notice letter that contains multiple violations.

  Templates

• stylesstyles: -The elementCSS styling to be applied to the notice letters. This is done using (Cascading Style SheetsSheets) (CSS), a type of codingtemplate used to affectapply howelement parts of the notice letter looks,styling, such as assigning a specific colourcolors and sizetext sizes to athe paragraph of text.letter.

  • HeaderHeader: - theThe content template that specifically dictates what appears in the header section of the notice letter.

  
  

  

  Content Editor

  This page is where

  Editing the contentLayout

  Clicking into any of the noticetemplates lettersabove canwill be edited.

  The content section isopen a type of WYSIWYG (What You See Is What You Get) content editor.

  

  While

  Whenminor editingtext the notice letter content, some basic knowledge of HTML (Hyper Text Markup Language) is beneficial.

  The WYSIWYG (What You See Is What You Get) editor isn't meant for templates, and when editing directly through the interface, problems can occur where the final printed page doesn’t lineup with the template correctly.

  Minor changesadjustments can be made withdirectly in the editor,visual butview, it is highly recommended for most changes to be made through editing the HTML directly.

  You can edit the raw HTML source code to prevent print alignment issues.

  1. Click Tools in the editor bymenu.

     selecting
  Tools
  2. →

     Click Source Code.

     

     to

     Alternatively,open the layoutHTML ofview.

  3. Apply your formatting changes directly to the templateHTML cancode, beor paste in code designed infrom an external HTML editor,editor.

     and
  the source code copy and pasted into the HTML source code box.

  

  Inserting Short Codes

  Notice Lettersletters use a functionality called short codes, which are pieces of text used as placeholders forthat automatically pull specific user informationor vehicle data from the database when setting up a template.

  When a noticethe letter is generated,generated the(e.g., shortusing code[values willshow=vehicle.plate] beto automaticallyoutput replaced with the relevant user information in the print out."ABC123").

  1. ShortScroll codes usable on each type of notice letter template are listed atto the bottom of the edit content page, below the content box.

     box,

     

     to

     A short code placed in the template will automatically be replaced with the details of the user when the notice letter is being generated.

     For example, if the following short code was placed within the body of the notice letter template:

     • Vehicle: [values show=vehicle.plate]

     It would be automatically replaced with the vehicle plate when the notice letter is generated, resulting in something like:

     • Vehicle: ABC123

     Using Short Codes

     A short code can be inserted into the content by copy and pasting the short code fromview the list intoof theusable contentshort where the information is wanted to be output in the final notice letter printout.codes.

     A short code can be copied to the clipboard by using these steps:

     • Highlight the specific short code withinyou thewish listto use.

     • Right Right-click the highlighted text and click Copy.

     • Click copy

     • The short code will now be contained within the clipboard

     The short code can then be pasted into the content using these steps:

     • Left click in the desired area within the content editor where you want the information is wanted to appearappear.

     • Press the Ctrl and V buttonson your keyboard simultaneously to paste the short code.

  ---

  Best Practices and Considerations

  [!WARNING] Pasting Short Codes: Always use the keyboard shortcut (Ctrl + V) to paste short codes into the editor. Right-clicking inside the content editor will open a proprietary formatting menu rather than your browser's standard paste option.

  • HTML Editing: Avoid relying entirely on the keyboardvisual atWYSIWYG editor for complex layouts. The visual editor is not optimized for strict print templates. Making your changes through the sameHTML timeSource Code view ensures that the final printed PDF aligns correctly with your official municipal letterhead and windowed envelopes.

  • TheTest shortYour codeTemplates: willAfter nowmaking be pastedchanges to thea locationnotice selectedletter withintemplate or adding new short codes, generate a test letter for a sample violation to verify that all placeholders successfully pull the contentcorrect database information and the CSS styling renders properly.

  Using

  right

  click will open a content-specific menu within the content menu, and so can’t be used to paste into the window.