OC Prime - Issuing Temporary Permits

The Admin-Side Temporary Permit Issuance feature allows administrators to issue temporary parking permits directly from a user's profile using the configured lot rate template engine. Its primary purpose is to calculate accurate permit pricing, apply promotional discounts or restricted rates, and queue permits for payment. This article is intended for OperationsCommander (OPSCOM) administrators.

Setup and Issuance Workflow

Before issuing a permit using the new engine, ensure Use New Booking Flow is enabled on the target lot under Parking Management > Lot Administration > Pricing & Lot Admin.

Navigate to the desired user's profile and click Parking in the top navigation bar.
On the Manage Lots page, locate the target lot and click the Temporary Permit button.
In the Temporary Parking Permit Registration window, select or confirm the Requested Lot. (When the selected lot has the new booking flow enabled, legacy hourly/daily toggles are replaced by the rate template engine interface.)
Set the Start and End dates and times.
(Optional) Enter a Promo Code if applying a promotional discount to the user's booking.
(Optional) If a password-protected template is assigned to the lot and the user's user type qualifies for it, check the option to include password-protected rates without entering the password.
Review the visual rate breakdown timeline and the calculated Subtotal and Total amounts.
Select the Vehicle from the user's registered vehicles dropdown, or check Apply to all Vehicles if issuing a multi-vehicle temporary permit.
Verify the auto-generated Permit # and click Confirm Booking.
On the Payments Due screen, verify the permit listed under Temp Permit Payments and click Proceed to Payment.
Select the Payment Method and click Submit Payment Information to finalize the issuance.

Concept Overview

Concept	Behavior
Cheapest template selection	Multiple eligible templates for the user's user type are evaluated independently; the lowest total rate is automatically applied.
Password-protected templates	If the user's user type qualifies for a password-protected assignment, admins can check an option on the registration form to include it without entering the password.
Promo code application	Percentage discounts can be entered directly on the registration form and are applied pre-tax.
Visual rate timeline	Registration preview displaying the exact sequence of hourly brushes and merged blocks applied across the requested dates.
Max permits limit	Exceeding a template assignment's `max_permits`max permit cap triggers an on-screen warning message but does not block administrative issuance.
Pending payments queue	Confirming a booking places the permit into Payments Due. Removing it before payment frees up any applied promo code redemption.

Best Practices and Considerations

Password Bypass for Admins: Administrators do not need to memorize or enter template passwords when booking on behalf of a user; as long as the user's user type is enabled for that assignment, the admin can include the rate directly.
Completing Payment: Confirming a booking on the registration form adds the permit to the user's Payments Due queue. Payment must be submitted (or the item removed) from this screen to complete the transaction.