Printing the Certificate of Parking Infraction

Create

The Certificate of Parking Infraction (commonly known as Form 1111) Templatefeature allows administrators to generate and print official legal notices for specific parking violations. Its primary purpose is to produce a properly formatted PDF document that includes all required auto-filled information and officer signatures for legal processing. This article is intended for OPS-COM administrators responsible for violation management and system configuration.

Setup and Configuration

IfBefore ityou alreadycan exists,generate a certificate, you must ensure the Form 11 template willis becreated foundwithin underyour system settings and determine if you require digital signatures from your enforcement officers.

Create and Edit the Form 11 Template

1. Hover over Content & Designs menu,and inclick Pages and Content Blocks:Blocks.

   

2. It will be found underClick the Messages tab.tab Theand look for the item with the System Location value isof "form11":form11.

   

3. If the template doesn'tdoes alreadynot exist, itclick canthe be created by clicking "Create Page/Message".Message Setbutton.

4. Select Message from the Page Type todrop-down "Message",menu.

   and
for

5. Enter form11 into the Identifier enter "form11". (Be sure to click "Save Messaging" once done.)field.

   

Edit Form 11

6. The content ofClick the form can be edited in Pages and Content Blocks. Locate "form11" under the Messages tab and click "Edit". On this page is a text editor where the content of the form can be set. (Be sure to click "Save Messaging"Messaging once done.)button.

   Although

it's possible for admins to set Form 11 content themselves, it's strongly recommended to request the form content from OPSCOM support. This is because the content of Form 11 is very specific, and requires the use of shortcodes to auto-fill information such as date, plate number, fine amount, etc.

Print Form 11

To downloadedit andan printexisting Formtemplate, 11 for a violation, first findclick the violationEdit onbutton next to the Violationform11 Searchentry page and click onin the violationMessages number:

tab

to

Underaccess the Actiontext menu, click "Generate (title of form)":editor.

The form will be downloaded as a PDF, which can then be printed.

Adding a Digital Signature

 Requirement

ThereYou iscan anconfigure optionthe system to addrequire enforcement officers to capture a digital signature when writingissuing a violationticket on antheir enforcementhandheld handheld.devices.

When

that
1. option

   Hover isover enabled,System theConfiguration patroland isclick requiredSystem Settings.

2. Click Violations to signopen the violation onsettings menu.

3. Enable the handheldspecific screen. When uploaded to the server, the timestamped signature is sent with the other images. When using this option, the signature will also appear on Form 11 when printed. The optionsetting to use signatures on ticketstickets.

4. Save your configuration changes.

Using this Feature

Once configured, administrators can begenerate enabledthe document from the web portal, and officers can apply their signatures in Systemthe Settings under Violations:field.

Handheld Signature Capture (Android)

• Visual Cues & Status Indicators: When thisthe digital signature setting is enabled, a new signature tab will appear when writing a violation on aan handheld:OPS-COM Android handheld unit.

  

• Available Action: The patrol officer must tap the signature tab and physically sign the device screen to proceed. When the ticket is uploaded to the server, this timestamped signature is sent with the other violation images and will showautomatically updisplay on the printed Form 11:11.

Print Form 11

1. Hover over Violations and click Search.

2. Locate the specific violation and click the Ticket Number to open the details page.

3. Click the Action drop-down menu and choose Generate (title of form) (e.g., Generate Form 11).

4. Open the downloaded PDF file to view, save, or print the final Certificate of Parking Infraction.

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Best Practices and Considerations

Form 11 Content Configuration: Although it is possible for administrators to edit the Form 11 template text manually, it is strongly recommended to request the initial form content configuration directly from OPS-COM support. The layout is highly specific and relies on complex shortcodes to accurately auto-fill dynamic legal information such as dates, license plate numbers, and fine amounts.

• Signature Verification: Always verify that the digital signature appears clearly on the final downloaded PDF. The timestamped signature serves as a crucial piece of evidence confirming the specific Provincial Offences Officer who issued the ticket.