Quick Search Tool Functionality

The Quick Search tool is a centralized search utility designedthat allows administrators to help OPS-COM administrators rapidly locate specific records across the platform.platform Bydirectly entering a single search term intofrom the main menu,menu. administratorsIts canprimary purpose is to retrieve relevant data associated with users, vehicles, incidents, and financial transactions, significantly streamlining daily workflows.

Using This Feature

The Quick Search fieldarticle is locatedintended infor OPS-COM administrators.

Setup and Configuration

This feature is a core administrative tool built directly into the main menuinterface.

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Admin Side: The Quick Search tool is enabled by default for all administrative accounts. No specific setup, permissions, or configuration is required to use this utility.

Using this Feature

Administrators can use the OPS-COMfollowing admininstructions portalto andquickly islocate accessiblesystem records from any page.page within the admin portal.

1. LocateClick the Quick Search text field located in the main menu.

2. Enter a minimum of 3 characters to initiate the search.search query.

3. ReviewClick the desired record from the generated list of results to selectnavigate thedirectly desiredto record.its specific details.

Searchable Data Types

The Quick Search tool scans across multiple modules to return results formatching the following information:

• License plate (including the license plate of any vehicle involved in an incident)

• VIN number

• Username

• Last name

• Email address

• Student number

• Employee number

• Ticket number

• LicenseIncident plate of the vehicle involvednumber

• Incident number

• Payment Confirmation code

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Best Practices and Considerations

• Tip:Adhere to the character minimum: Ensure that you have entered at least three characters to initiate the search. The system will not execute a query or generate results for entries containing fewer than three characters.

• Leverage advanced search tools: Consider using the advanced search features within specific modules if you are unable to locate a specific record. Navigating directly to modules such as Permit Management or IncidentAdmin provides much more granular filtering options for complex or highly specific queries.

If your search does not yield the expected results,results ensureimmediately, double-check your spelling and verify that you have enteredmet atthe leastthree-character threeminimum characters.requirement Ifbefore you are still unablenavigating to locate a specific record, consider using the advanced search features within the specific module (e.g., Permit Management or IncidentAdmin) for more granular filtering options. searches.