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Refundable Parking Deposits

The Refundable Parking Deposits feature allows administrators to associate mandatory deposit fees—such as those for access cards or physical hang tags—with specific parking lots. Its primary purpose is to ensure that required deposits are automatically included in the total cost during the permit purchasing process and to track assigned inventory numbers. This article is intended for OPS-COM administrators.

Setup Deposit Options

Setup and manage your Deposit options. 

Apply Deposit TypesConfiguration

NowBefore thata yourdeposit can be charged during a permit sale, administrators must apply the pre-configured deposit types are in place, they can be applied to specific lots. To do so, go to the appropriate parking lots.

Admin Side:

  1. Hover over Parking Management Menu and, hover over Lot Administration, thenand click on Pricing and Lot Admin.

    image.png

  2. Once in Pricing and Administration, selectClick the specific lot name you wish to apply the deposit toto.

    by
    3. clicking
  3. on

    Click the lot name.

    image.png

    Once in Lot Administration, select the Standard Permits tab to view the available deposit types.

    image.png

  4. From the list of Deposits, clickClick the deposit you wish to apply.apply Youfrom canthe selectDeposits morelist. than one deposit type by holdingHold the Ctrl or Shift key and selecting the deposits you wish to apply.select multiple deposit types simultaneously.

  5. Save your lot configuration changes.

Once thea deposit type is successfully associated towith a lot, it will thenautomatically be included in the purchase of a permit in that lot for adminsadministrative transactions only.

Let'sUser haveSide: aEnd-users lookdo atnot interact with the setup or configuration of refundable deposits.

Using this Feature

Administrators can use the following instructions to process a permit purchasesale that includes a mandatory deposit and accurately record the assigned physical inventory.

Processing a Permit with depositsa inDeposit

place.
    Go

  1. Navigate to a user's profile and selectclick the Parking tab.

    image.png

  2. Click onthe Standard Parking Permit link to begin the permit purchasing process.

  3. Select the lot you wish to register the client to.to In(ensure thisit caseis we select the Green Staff Lot East. 

    image.png

    Once thea lot isconfigured selected,with clicka ondeposit).

  4. Click the Register Permit. button.

    image.png

  5. TheReview the Confirm Parking Permit Registration windowwindow. willVerify appear. Notethat the tworequired deposits are included and listed correctly in the Total Owing costs.

    image.png

  6. Click onthe Purchase this Permit button to begin the payment process.

    image.png

Editing Assignable Text

 (Access Cards and Hang Tags)


In this step,During the adminpayment process, administrators can record specific identifiers for the physical items being handed out (such as an access card andnumber or a hang tag numbers.number).

To
    do
  1. so, click on

    Click the specific Deposit Item name.

    name

    In(e.g., this case click on Access Card Deposit:Deposit) Enter access card number here.

    image.png


    Inon the Depositpayments Informationscreen.

    pop-up
    2. window,
  2. enter

    Enter the accessphysical carditem's number in the Assigned Text field andwithin clickthe Deposit Information pop-up window.

  3. Click the Update Deposit. button.

    image.png


  4. Verify

    Once entered,that the assigned number will now appearappears on the  Payments screen under the DDepositseposits. section.

    image.png


  5. You may now proceedProceed with completing the purchase and processing the payment in the usual manner.

Best Practices and Considerations

  • Understand administrative limitations: Remember that deposit types associated with a lot are only included in the purchase of a permit when processed by an administrator. They are not automatically applied to self-service purchases made by end-users on the public portal.

  • Utilize assignable text: Always use the assignable text feature to record access card or hang tag numbers at the time of sale. This practice maintains accurate inventory records and is essential for properly processing the eventual refund when the physical item is returned.

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