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Registering a New User

The User Registration feature allows OPSCOM administrators to manually create new user accounts, granting individuals direct access to the Userpublic-facing Portal.user Thisportal. processIts enablesprimary individualspurpose is to enable users to utilize core features such as purchasing parking permits, renting lockers, and managing violations, while ensuring a comprehensive administrative record is maintained for eachyour operations. This article is intended for OPS-COM administrators responsible for managing user profiles and system user.access.

Setup &and Configuration

ThereThis arefeature arequires numberspecific ofrole permissions you can enable that willto allow youadministrators to havemanually thegenerate fulland complimentmanage ofuser User Management controls. Everyone, does not need this level of access. It makes sense to restrict this to the Primary Admins.  The permissions come standard to the Primary Admin role when OPSCOM is first installed.accounts.

AdminsAdmin Side: Administrators who are setting up Usersusers as part of their daily role,role willmust needhave the specific viewing and editing permissions enabled on their administrative profile.

  1. Hover over System Configuration, click Admin Management, then Manage Roles.

  2. Click the Permissions button next to the administrative role you want to modify.

  3. Click the User Management tab.

  4. Enable the Edit Users checkbox and the View Users andcheckbox.

  5. Click the Edit Users permission found on the User Management tab.

    1. Hover over System Configuration, then Admin Management, and click Manage Roles.
    2. Click Permissions on the role you want to grant this to.
    3. On the User Management tab, enable the Edit Users checkbox.
    4. Enable the View Users checkbox.
    5. Click Save Permissions. button.

    User

    Side:
    End-users
    do
    not
    participate
    in
    manual
    administrative
    registration,
    but
    they
    will
    receive
    full

    access to the user portal once their profile is officially activated by the administrator.

    Using this Feature

    The manual user registration process involves two main stages: entering the initial basic information entry and then completing the full profileuser completion.profile.

    Basic User Information

    1. Hover over User Management, and click click User Registration.

  6. Basic User Information
    1. Fill out the initial standard information on the User Registration Form:

      • Select the appropriate User Type for the new user.user from the drop-down menu.

      • Enter a Username and the required basic user information (e.g.,such as first name, last name, email)and email address).

    2. Click the Submit Registration button to proceed to the next stage of the profile setup.

    Completing and Activating the User Profile

    1. On

      Enable the Edit User Profile page, ensure the checkbox for Allow user login and mark account as active ischeckbox enabled.on

        the Edit User Profile page.

      • ThisComplete all remaining profile information, ensuring all mandatory fields are filled out.

      • Click the Submit Profile Information button.

      • Review the Confirm Registration Information screen to carefully verify that all displayed information is correct.

      • Click the Information Correct button to finalize the account creation, or click the Back button if edits are needed.

    Enabling the Allow user login and mark account as active setting activates the user's ability to self-manage their account via the Userthe Portaluser andportal. It will automatically prompt them to change their password upon their first successful login.

  7. Complete all remaining profile information, ensuring all mandatory fields are filled. 

    Refer to the linked wiki articles for each mentioned field below.

     
  8. Click Submit Profile Information. The Confirm Registration Information screen will appear. Carefully verify that all information displayed is correct.
    • If any edits are needed, click Back to return to the previous page.
    • When ready to proceed, click Information Correct.

    Fields marked with a red exclamation mark (!)* after a failed submission are mandatory fields that must be completed.completed Administratorsto withsave properthe permissions can adjust which fields are mandatory. profile.

    Registration Completion

    Departments.

    Best Practices &and Considerations

    • Mandatory Field Management: Understand thatmandatory administratorsfield management: Administrators with appropriate permissions can adjust which fields are mandatory for user profiles via the System Settings > User Profilemenu.. Review these settings to ensure all necessary data is collected during registration.registration without creating administrative bottlenecks.

    • PasswordInform Promptusers of the password prompt:: Inform new users that they will be prompted to change their password upon their first loginlogin.

      to the User Portal.

    • UserSelect Typeuser Selectiontypes carefully:: Accurately select the User Type during registration,registration. asThis thisselection directly impacts the user's access to specific lots, available payment types, and profile field visibility.visibility on the portal.

    • Post-RegistrationExecute Actionspost-registration actions:: AfterRemember registration,that the system allows immediate actions like adding a vehicle or purchasing a permit.permit after registration. Guide the user or perform these actions on their behalf as per your specific organizational workflow.

    • EmailVerify Verificationemail (Ifconfigurations: Configured): If your system is configured to require email verification for new accounts (a setting outside of this specific registration process),accounts, ensure the user knows to check their email for the verification linklink. Even if you manually registered them, they may need to verify their address before they can fully log in,in.

      even if you manually registered them.
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