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Releasing a Permit

    The

  1. permit release feature allows administrators to remove an active permit assignment from a user profile and return it to the available system inventory. Its primary purpose is to help effectively manage permit cancellations, user account closures, or lot reassignments. This article is intended for OPS-COM administrators.

    Setup and Configuration

    There is no specific configuration required to release a permit. This function is a standard administrative tool available to users with the appropriate permit management permissions enabled on their account.

    Using this Feature

    If you already know the permit number perform aspecific permit search.number, you can bypass the initial steps by using the Permit Search tool to locate the permit directly. If you do not know the permit number, gofollow the steps below starting from the user's profile.

    1. Navigate to the user profile for whom you wish to release a permit.
       Click on the specific permit number located on the user dashboard. 

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    2. FromClick the permit number again from within the permit detail clickscreen. onThis will direct you to the permit number.search screen where the release action can be performed.

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    3. YouEnter willa bedescriptive takennote to permit search where you can releasein the permit

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    4. It is advisable to leave a comment in orderfield to track the reason the permit wasis being released.
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    5. Click the Release This Permit.Permit

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      button.
    6. A pop up window will appear. Click OK in the pop-up window to confirm the release of the permit.

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    A confirmation message will appear.
    appear

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    on
    2. the
  2. Nowscreen to verify the action was successful. Now, when you search thefor permitthis permit, it will appear as available.
    available in the system.

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    Best Practices and Considerations

    • Audit Trails: Always leave a comment when releasing a permit. Recording the reason for the release creates an important audit trail that can be referenced later if there are questions regarding the user's account history or billing.

  • Immediate Availability: Once a permit is successfully released, it is immediately placed back into the available inventory pool. If the lot is heavily utilized or has a waitlist, be aware that this space can now be claimed by or allocated to another user.

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