Unlink a Vehicle from User Profile

ThisThe articleUnlink providesa instructionsVehicle feature allows for OPSCOMthe usersremoval on how to removeof the association between a specific vehicle and a useruser's profile. ThisIts processprimary purpose is necessaryto maintain accurate system records when a user no longer owns a vehicle,vehicle or to correct a vehicle that was mistakenly linked to the wrong account. This article is intended for OPS-COM administrators responsible for managing system settings and supporting user account.profile management.

Rules

Setup and Configuration

Administrators must configure specific system settings to Remembergrant

users the permission to manage and remove their own vehicle associations.

Admin Side: Administrators must enable the overarching system setting to allow end-users to delete vehicles from their profiles.

1. Hover over System Configuration and click System Settings then Vehicles.

2. Enable the Allow users to delete vehicles checkbox.

3. Enable the setting to allow the removal of vehicles with warnings, if this matches your organizational business rules.

User Side: Once enabled by the administrator, users can self-manage their vehicle associations directly from the public-facing user portal.

In order for a user to successfully remove a vehicle from their profile, these must all be true:

• The setting to allow users to remove athe vehicle must bemeet enabled

  strict
system
• criteria.

  The vehicle must not have any directly associated active standard or temptemporary permits
  

  permits,
incidents,
• alerts,

  The vehicle must not be associated to any incidents

• The vehicle must not have any alerts on it

• The vehicle must not have anyor valid violations

  violations.

• If the vehicle has a violation that was marked as a warning, the setting to allow this type of removal must be enabled first

• There is no minimum amount of dormant time a vehicle is required to be dormant before itremoval. canThese be removed.
  
• Thesesystem restrictions do not apply to adminsadministrators removing vehicles from a user profile.
profile

on the backend.

Using this Feature

Important:Administrators Thecan Allowuse the following instructions to guide users tothrough deletethe vehiclesprocess settingof mustunlinking bea enabledvehicle undervia Systemthe Configurationpublic >user System Settings > Vehicles in order for users to delete vehicles from their profile.portal.

Using This Feature

1. LoginLog in to your account on the user portal for your organization

2. Click on the Vehicles tab

3. Find the vehicle's plate you wish to remove, and click on the Remove button, with the trash can icon.portal.

4. Click the Vehicles tab.tab located in the main navigation menu.

5. Locate the specific vehicle plate you wish to remove from the list.

6. Click the Remove button (represented by a trash can icon) to completely unlink the vehicle from the profile.

Note: If youthe haveuser has been involved in incidentsincidents, or if the vehicle has outstanding fines and fees associated with it, youthe system will notactively beprevent ablethem tofrom removeremoving it.the vehicle.

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Best Practices &and Considerations

• UnderstandingUnderstand Vehiclevehicle Removalremoval mechanics:: Removing a vehicle only disassociates it from the current user's profile; it does not delete the vehicle record from the system itself. If the vehicle is associated with only one user, its core record will simply be archived. If it is associated with multiple users, it will simply be removed from the current profile while remaining fully active on the other associated user profiles.

• Clear Outstandingoutstanding Balancesbalances Firstfirst:: Before removing a vehicle that is only associated with a single user, it is critical to ensure all outstanding violations or fees tied to that vehicle have been resolved. This prevents orphaned debts and maintains accurate financial reporting for your organization.