User - Parking Tab

ThisThe articleUser providesProfile instructionsParking forTab OPSCOMallows administrators onto how tomanually purchase both standard and temporary parking permits on behalf of a specific user. AllIts actionsprimary arepurpose performedis fromto the Parking tab within the user's profile, which servesserve as thea centralcentralized hub for managing a user's parking permissions.permissions, overriding lot allocations when necessary, and facilitating direct administrative sales. This article is intended for OPS-COM administrators responsible for permit allocation and user profile management.

Setup &and Configuration

Before permits can be sold,assigned to users, your overarching lot parameters must be established in the system.

Admin Side: Before permits can be sold from a user's profile, all parking lots, permit types (e.g., yearly, monthly, temporary), and associated costs must be configured in the system. ForInstructions morefor detailsconfiguring these foundational settings can be found on this process, please refer to the Pricing & Lot Admin page.

TheUser processSide: beginsUsers bycan navigatingalso purchase standard and temporary permits for themselves directly through the public-facing user portal, provided the lot is visible to their assigned user type and there is available inventory.

Using this Feature

Administrators can use the specificfollowing instructions to navigate to a user's profile.parking profile and manually process a permit purchase.

Navigating to the Parking Tab

1. GoHover toover User Management tab and click User Search.

2. UseEnter the search fieldscriteria (e.g.,such name,as username,name, email,username, email, or account number)number) to find the desired user.

3. From the search results, clickClick the user's Username from the search results to open their Profileprofile Page.page.

4. Click the Parking tab to navigate to the Manage Lots screen for that user.

Purchasing a Standard Permit

1. On the Manage Lots screen, locateLocate the desired parking lot.lot on the Manage Lots screen.

2. Click the Standard Permit button associated with that specific lot.

3. OnReview the details on the Confirm Parking Permit Registration screen, reviewincluding the details, including location, permit type, and cost. You may have the option to manually edit the permit number and permit cost here.on this screen.

4. Click the Purchase this Permit button andto proceed withto the payment process toand finalize the registration.

If you attempt to purchase a standard permit for a lot that has no available inventory, the system will prevent the transaction. You can instead click the Waitlist link next to the lot to immediately add the user to the queue.

Purchasing a Temporary Permit

1. On the Manage Lots screen, clickClick the Temporary Parking Permit button.button on the Manage Lots screen.

2. On the Temp. Parking Permit Registration screen, configure the permit details:

   • Click the Select a lot drop-down menu and choose the appropriate lot.lot on the Temp. Parking Permit Registration screen.

   • Enter the start and end dates for the permit.

   • Choose the temporary permit type (e.g., all day or hourly).

   • Select the vehicle the permit will be assigned to.

   • Confirm the generated Permit Number.

   • Enable the DNTT (Do Not Ticket or Tow) checkbox if this temporary permit should prevent violation issuance.

3. Click the Confirm this Permit button.

4. On the Confirm Parking Permit Registration screen, reviewReview all the details one final time.time on the Confirm Parking Permit Registration screen.

5. Click the Purchase this Permit button and proceed with the payment process.

---

Best Practices &and Considerations

Verify inventory rules: Organizations should develop a business rule for when to utilize the waitlist versus overriding a sold-out lot. While the system prevents standard purchases on full lots, administrators should clearly understand when it is appropriate to add a user to the waitlist queue to maintain fair allocation policies.