Skip to main content

User - Vehicles Tab

The User Vehicles tab on the Edit User Profile screen allows administrators to add, editedit, and remove vehicles associated to user. This is also where administrators would add/remove DNTT (Do Not Ticket or Tow) information to a vehicle. 

Managing User Vehicles

This article provides instructions for OPSCOM administrators on how to manage vehicles associated with a user'sspecific user profile. ItIts coversprimary purpose is to provide a centralized interface for managing the complete lifecycle of vehiclea management,user's vehicles, including adding,toggling editing,active activating or deactivating,statuses and removing vehicles, as well as managing Do Not Ticket or Tow (DNTT) statuses.notations. This article is intended for OPS-COM administrators responsible for managing user profiles and vehicle records.

Setup and Configuration

Administrators can control the visibility of the Vehicle Identification Number (VIN) field during the vehicle creation and editing process.

Admin Side: In order for the VIN number field to be available to administrators, the master setting must be enabled.

  1. Hover over System Settings and click Vehicle.

  2. Enable the Enable VIN checkbox to make the field available in the administrative portal.

  3. Enable the Show VIN Field on User Side checkbox if you wish to make this field visible to users on the public portal.

User Side: End-users can also add, edit, and manage their own active vehicles via the public-facing user portal, provided your organizational settings allow it.

Using this Feature

AllAdministrators vehiclecan managementuse tasksthe arefollowing performedinstructions fromto withinnavigate to a specific user's profile.vehicle list and perform standard lifecycle management tasks.

Navigating to the Vehicle Information Page

  1. GoHover toover User Management and click User Search.

  2. Use the search fields (e.g., name, username, email, or account number) to find the desired user.

    user
    3. and
  3. click

    Fromtheir Username from the search results, click the user's Usernameresults to open their Profile Page.profile.

  4. Click the Vehicles tab to access the Vehicle Information page,page, which lists all vehicles currently associated with that user.

Adding a New Vehicle

  1. On the Vehicle Information page, clickClick the Add New Vehicle button.button located on the Vehicle Information page.

  2. On the Add New Vehicle Information screen, fillFill in all required vehicle details.details on the Add New Vehicle Information screen.

  3. Click the Add New Vehicle button at the bottom of the form to save.save the record.

VIN Number Visibility: In order for the VIN number field to be available to admins, the Enable VIN setting must be enabled in System Settings>Vehicle. If you wish for this field to be visible to users, you must also enable the Show VIN Field on User Side setting in the same location.

Editing a Vehicle

  1. In the vehicle list, clickClick the hyperlinked license Plate of the vehicle you wish to edit.edit from the vehicle list.

  2. InModify the necessary details in the Vehicle Information window that appears, modify the necessary details.appears.

  3. Click the Update Vehicle button to save your changes.

Activating or Deactivating a Vehicle

  1. InLocate the vehicle list, locate the Status column for the desired vehicle.vehicle in the list.

  2. TheClick current status will be shown as a link (eitherthe Active or Inactive). Click this link to immediately toggle the vehicle's current status.

Removing a Vehicle from a User Profile

  1. In the vehicle list on the user's profile, clickClick the X icon in the row of the vehicle you want to remove.

  2. Confirm the action in the subsequent prompt to finalize the removal.

Managing Do Not Ticket or Tow (DNTT) Status

  1. In the vehicle list, clickClick the Record DNTT Link. next to a specific vehicle in the list.

  2. This interface allows you to add,Add, edit, or remove a Do Not Ticket or Tow (DNTT) notation. This status can preventprevents violation issuance under specific, pre-defined conditions (e.g., in a certain lot or during a specific time).

Best Practices &and Considerations

  • Check for existing license plates: If you add a new vehicle but the details do not save correctly, it is likely because that license plate already exists in the systemsystem. (The plate may be associated with another user or archived).currently archived. The vehicle must be properly associated with the current user before all details can be successfully edited.

  • Understand vehicle removal mechanics: Removing a vehicle only disassociates it from the current user's profile; it does not delete the vehicle record from the system. If the vehicle is associated with only one user, it will be safely archived. If it is associated with multiple users, it will remain active on the other user profiles.

  • Clear Balancesbalances Beforebefore Removalremoval:: Before removing a vehicle that is only associated with one user,Always ensure any outstanding balances or violations tied to thata vehicle are cleared.cleared before removing it. This is especially critical if the vehicle is only associated with one user, as you want to prevent leaving orphaned debts in the system.

    • Back to top