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Appealing Parking Violations

Quick Step List
Appealing a Parking Violation:

  1. Log in to your profile and click the Appeals tab tab.

    2. on
  2. Usethe navigation bar. A screen is displayed that shows all parking violations registered to that account. You may search for existing plates or tickets that have violations using the Search myPlate or Ticket text fieldfield. to

    find

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    If the violation.

    3. violation
  3. is within a certain time frame, you can request an appeal. Click the Violation number. This brings you to the Violation numberFor Ticket: #.
    4.  
  4. Enterwindow. 

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    Type in your reason for appeal in the Reason for Appeal text box.

  5. Click Submit Appeal.
  6. Wait for email confirmation and a follow-up decision.
Appealing a Ticket for a Vehicle Owned by Someone Else:
  1. Log inbox and click the Appeals tab.
  2. Click on Lookup All Tickets then search for the violation using the Search Plate or Ticket field.
  3. Click Request Appeal.
  4. Confirm vehicle association by clicking Associate.
  5. Click Request Appeal again to complete the process.

Note: Once associated, the vehicle will be linked to your profile.

Appealing Parking Violations

To appeal a parking violation, follow these steps:

  1. Log in to your profile and click on the Appeals tab in the navigation bar. This will show you all parking violations linked to your account.

  2. You can search for a specific violation using the Search Plate or Ticket field to find the plate or ticket number you want to appeal.

  3. If the violation is within the allowable time frame for an appeal, click the Violation number to open the Violation For Ticket: # window.

  4. In the Reason for Appeal text box, type in the reason for your appeal.

  5. Click Submit Appeal to complete the process.finish. If you have a valid email address on file, you will receive ana emailmessage confirmingexplaining that your appeal has been submitted.

    6. Following
  6. your

    Thesubmission, the appeal will be reviewed,reviewed and you will receive another email with the decision fromof the Appeals Officer.Officer  will be sent to you in an additional email.

    7. If

  7. you

    Towish to view the details of your appeal information after submission,submitting it, you can click Show Appeal Information. Thisto do so. 

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    The following information will display:be displayed:

    • The end user'susers appeal reason for the appeal
    • The Administrator's response

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Appealing a Ticket for a Vehicle Owned by Someone Else

IfOPS-COM youallows needa user to appeal a ticket that belongs to someone else. This would apply if for example a user receives a ticket for a vehicle thatthey have borrowed.

IMPORTANT NOTE: This process will associate the vehicle in question with the user making the appeal. By doing so the user making the appeal will then see any subsequent violations for this vehicle.

The process is ownedsimilar byto someonethe elseappeal (e.g.,process aabove. borrowed vehicle), follow these steps:

  1. Log in to your profile and click on the Appeals tab. tab.

    Search
    2. for
  2. existing

    Useplates or tickets that have violations using the Search Plate or Ticket text fieldfield. to find the ticket or plate you want to appeal.

  3. Click Request Appeal to startbegin the process.

  4. A message will appear,appear informingwarning youthe user that the vehicle will be associated withto yourthem profileas duringpart theof this appeal process. This means that any future violations for this vehicle will be visible to you.

    5. image.png


  5. image.png

    Click Associate to proceed.continue. The violations for the associatedthat vehicle will now be listed on the page.

  6. image.png

    Select the Request Appeal againbutton repeat the process above to complete the appealappeal. 

    IMPORTANT:

    As noted, this process as described above.

Important Note:

  • When youwill associate the vehicle with yourthe profile,user it will show up under your profile asmaking the vehicleappeal. beingIn linkedthis tocase you.the Foruser example, if Patricia Birch submits an appeal,submitted the vehicle will be associated with her profile afterappeal.
    After the appeal is made.
    • made,
if
you
were to look at the vehicle tab in her user profile you would now see the MASH vehicle associated to her.

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Unable to Appeal

  • If you are past the appeal deadlinedate of your violation or the violation is overdue, you will not be ableunable to submit ana appeal.

    • comment
to appeal the ticket. 

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