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Spoiling a Violation
The Spoiling a Violation feature allows administrators to void or invalidate an issued parking ticket within the system. Its primary purpose is to help correct enforcement errors or dismiss a ticket that was issued incorrectly, effectively removing its active ...
Notice Letter Report
The Notice Letter Report allows administrators to identify and manage users who are eligible to receive a Notice of Impending Conviction (NIC) letter. Its primary purpose is to facilitate the Ministry of Transportation (MTO) workflow by generating physical not...
IncidentAdmin Workflow
The IncidentAdmin workflow provides a comprehensive framework for reporting, tracking, and resolving security events on your property. Its primary purpose is to guide administrators through the complete lifecycle of an incident, from initial dispatch entry and...
Configuring Incidents
The Incident Configuration feature provides the foundational settings required before your organization can effectively utilize the incident management module. Its primary purpose is to allow administrators to define standardized categories, identification fla...
Search Incidents
The Search Incidents feature allows administrators to locate and review recorded security and parking incidents within the system. Its primary purpose is to help track ongoing investigations, update case statuses, and manage officer task assignments by queryin...
Incident Entry
The Incident Entry feature allows administrators and dispatchers to formally create and document new security or operational events within the system. Its primary purpose is to capture comprehensive event details, including involved individuals, vehicles, and ...
Editing Incidents
The Editing Incidents feature allows administrators to modify existing incident reports, add new information, and manage the case status. Its primary purpose is to ensure that records remain accurate, detailed, and up-to-date as investigations progress. This a...
Incident Reports
The Incident Reports section provides a centralized hub for tracking, analyzing, and exporting data related to security and operational events. Its primary purpose is to help administrators and security teams monitor incident trends across various timelines, l...
Recent Incidents Summary Report (Last 30 Days)
The Recent Incidents Summary Report provides a quick, pre-filtered overview of all security and operational events logged within the past 30 days. Its primary purpose is to allow administrators to monitor recent activity, track ongoing cases, and identify imme...
Incidents Summary Report
The Incident Summary Report allows administrators to generate a comprehensive list of all incident records within a specified time frame. Its primary purpose is to provide a broad overview of security events and facilitate data exports for external analysis or...
Incidents Summary Report by Category
The Incident Summary Report by Category allows administrators to filter and view incident records based on specific incident classifications. Its primary purpose is to help security and administrative teams track and analyze event trends across various categor...
Incident Summary Report by Sub-Location
The Incident Summary Report by Sub-Location allows administrators to filter and view incident records based on specific physical areas within their organization. Its primary purpose is to help security and administrative teams quickly analyze incident trends i...
View Open Incidents
The View Open Incidents feature provides a centralized list of all currently unresolved security or operational events within the system. Its primary purpose is to help administrators and dispatchers easily track, access, and manage active cases that require f...
Dispatch Logs
The Dispatch Logs feature allows dispatchers and administrators to record, track, and manage incoming communications, system alerts, and operational tasks. Its primary purpose is to maintain a centralized and actionable record of all dispatch activities to ens...
Related Occurrences
The Related Occurrences feature allows administrators to group and link multiple incident reports that share common elements, suspects, or events. Its primary purpose is to help security and administrative teams build a comprehensive view of connected activiti...
View Cameras
The View Cameras feature allows administrators to access integrated security camera feeds directly from the OPSCOM portal. Its primary purpose is to help security personnel and dispatchers monitor live activity and gather visual context for incident management...
My Incident Tasks
The My Incident Tasks feature provides a centralized dashboard for administrators to view and manage tasks assigned specifically to them. Its primary purpose is to streamline workflow and ensure timely follow-up on active security or operational events. This g...
Incident Checklist
The Incident Checklist provides a standardized form for administrators and investigators to ensure all critical investigative steps are completed before closing an incident. Its primary purpose is to help maintain comprehensive, consistent, and legally sound r...
Filling out the Incident Form (WIP)
The Incident Form allows OPSCOM administrators to record, track, and manage comprehensive details regarding security or operational events. Its primary purpose is to centralize essential incident data, from basic descriptions to involved parties and follow-up ...
Payments and Transaction Flow
The OPSCOM system utilizes a standardized three-step transaction flow to manage the lifecycle of user purchases, such as parking permits. Understanding this workflow helps administrators accurately track financial commitments and manage inventory status from t...