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Navigate to Handhelds Devices Select System Configuration → Violations → Handhelds Devices. The Handhelds - Common Settings screen appears where you can edit the number of days before a ticket is due, customize the ticket footer, view device information,...

Introduction Municipal clients located within Ontario have specific processes for violation offences to be sent through. The two relevant processes are the POA (Provincial Offenses Act) and the AMPS (Administrative Monetary Penalty System). Municipalities wil...

To set the flag, open the violation search page. Enter the violation that is being flagged. In this case it is TT-10001. Select the ticket # to open the Violation Information page. Select the Action box and enable 'Flag as Sent to Collections'. Cli...

Running the Report To begin go to the Violations menu and hover over Reports.Select MTO Report from the drop down menu. Enter the date range you wish to report on. In this case we are looking at the full 2020 year end report (January 1st 2020 - December 31...

Create Form 11 Template If it already exists, the Form 11 template will be found under the Content & Designs menu, in Pages and Content Blocks: It will be found under the Messages tab. The System Location value is "form11": If the template doesn't alrea...

 Click System Config, System Settings to ensure the settings that pertain to Collections are set to disallow payments while violations are under the CRC status. Ensure that the following settings are enabled and save the settings: - Prevent Violation Pa...

Introduction The search repeat offenders page allows site admins to find vehicles and users on the site that have received multiple parking violations on their account.   Navigation To navigate to the page, look under the menu tree: Violations -> Search...

Using the Report Hover over the Violations icon and click Report by Location/Officers. The Violation Summary by Location/Officer screen is displayed. Select your date parameters for the search.  Click Display Summary and the report will appear at the bo...

Accessing the Report Hover over the Violations icon and click Paid Summary by Type. The Paid Violations Summary by Type screen is displayed. Select your date parameters for the search. Click Display Summary and the report will appear at the bottom of the ...

Using the Report Hover over Violations and click Reports, Report by Officers. The Violations by Officer screen is displayed. Select your parameters for the search. Search Criteria include: Ticket Writer: You can select a specific officer or List all viola...

1. Hover over the Violations icon and hover over Reports. Click on Summary Report by Officers in the drop down menu. 2. The Violation Summary by Officer screen is displayed. Select your Ticket Writer and date parameters for the search.You can search individ...

Accessing the Report From the Violations menu hover over Reports and click the List Overdue menu item to access the Overdue Violation Payments report.  The Overdue Violation Payments screen is displayed.Enter your search criteria and click List Overdue Rec...

Running the Report To begin go to the Violations menu and hover over Reports. Select List By Type By Month Report. The Violations by Pay Type by Month screen opens. Select the month you wish to report on. In our example we will look at November of 2020....

Hover over 'System Config' and click 'System Settings'  Click 'Violations' to open the Violations settings Enable the 'Hide Zero Dollar Fines' checkbox to hide zero dollar violations.

How to cancel a violation Hover over Violations, select Search Enter the violation being cancelled into the Search Text field, then select Search using only text. In this case the violation being cancelled is TT-10063. Click on the Ticket Number of ...

How to Spoil a Violation To spoil a violation start by searching for the violation through the Quick Search or Violation Search tool.  Drill into the payment details on the Violation Information page Select Edit at the top right of the violation a...

Introduction The letter report page shows a list of users within the system who are eligible to be sent a notice letter, also known as a Notice of Impending Conviction (NIC) letter. Notice letters are part of the MTO process, and are sent out to let a user k...

Incidents can be reported in several ways: Campus Security may observe violations as they occur Individuals may contact campus security to report incidents Staff may report incidents on behalf of fellow staff or students Requests to investigate may come ...

Here is the list of items that would have to be set up in the system prior to using the incident module. Categories: Incident Categories are a listings of the types of Incidents that occur. Each Category can have multiple sub categories.Here's an example ...

1. Hover over the Incidents icon and select Search Incidents. 2. This will take you to the Search Incidents screen. Here you can do an Incident Search, People Search or a Vehicle Search. Fill in the information you want to search by and select the "Search"...