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Using a Gateway This is being phased out as the method for handling payments. Using Hosted Payments This is the preferred method for handling payments.

Cancel Transaction To cancel a transaction before a payment is processed When would you cancel a transaction? User decides not to follow through on a promise to pay Note: Items in the transaction are released back to the system The promise to p...

Adjusting the fine amount by editing the ticket: To adjust the fine amount on the ticket go to the user's profile and locate the violation you wish to reduce. Click on the ticket number to access the Violation Information detail screen. Click on t...

Making an Adjustment as an Admin 1. Note that the top right-hand corner will always identify the name of the user file that is being worked in. 2. For this example, when finished going through the payment process, on the Transaction Details screen, select ...

Cancelling On the Transaction Details screen you can see the different options available. You can choose to Cancel & Keep or Cancel & Release.  Cancel & Keep will cancel the transaction but keep the transaction details and reserve the permit so that you ca...

What does a Refund do in OPS-COM? Think of a refund as hitting the "undo" button for a completed transaction. When you process a refund: Money Back: The customer gets their payment reversed. Item Released: The item(s) they purchased become available again...

Accessing the Collections Module There are several steps leading up to a collection since often notification of a user is all that may be needed to collect on overdue funds.   The collections module is currently tied to the Violations menu, but may in the ...

The Automatic Violation Notice Script sends New and Past Due violation notice emails to ParkAdmin users.  For a Lucid Chart Diagram See: Technical Schematic - Step #1 OPS-COM Settings to be Confirmed: Notice related settings are set under Syst...

Setting Up  Send an email to the offenders primary driver that they have a new violation. Generally you would issue the ticket on the same day as the violation. Set a flag in preparation for collections. (If the violation is older than AutoNoticeDays) I...

OpenEdge Hosted Payments Bambora/Worldline Hosted Payments Bambora/Worldline Checkout  Moneris Hosted Payments Paypal Hosted Payments SchoolPay  TouchNet uPay Transact Campus/CashNet Authorize.Net - Limited Support Chase Exact - Limited Support

Development: https://sandbox.authorize.net/ This space is primarily for development against the Authorize.Net API.  The sandbox area ensures no transactions are accidentally pushed through a "real" payment processor. Production: https://account.authorize.n...

OperationsCommander (OPS-COM) supports Bambora as a compatible hosted payment provider. Please use the following screenshot for reference to the [Steps] listed below. *Important* These updates should only be made to a Bambora gateway that is NOT currentl...

To properly configure your Bambora/Wordline payment type in OPS-COM you will require two separate "Authorization Headers". These headers will be referenced below as:Payment Authorization HeaderProfile Authorization HeaderThe process to generate the two differe...

Setting up Chase Exact Payments In order to configure the client OPS-COM site to use Chase Exact Hosted Payments the client must supply the following credentials. Company Name Their exacted The password used to access the account

Setting up Moneris Gateway [Step 1] - Login to your Moneris account: Development/Testing Login: https://esqa.moneris.com/mpg/Production/Live Login: https://www3.moneris.com/mpg [Step 2] - Once logged into your Moneris account select Admin > Hosted Paypage...

Moneris Checkout is a full service partner provider that will allow you to support many options for payment in OPS-COM.  This is our only integration that currently supports ApplePay and GooglePay if you choose to enable it. Information the client will supply...

Sign up for your new OpenEdge Account Here:  OPS-COM / OpenEdge. On the sign up form you will be asked for Representative Information. Here is the correct information to enter: Rep First Name: Phil Rep Last Name: MacCallum Rep Email: phil.maccallum@ops-c...

Step #1: Create a PayPal Account Configure OPS-COM with your PayPal email address, selected currency and whether you are configuring for production use. Step #2:  Add credentials to OPS-COM Supply appropriate credentials.

OPS-COM supports SchoolPay hosted payment integration. This means your OPS-COM users can use SchoolPay to pay for items in OPS-COM such as permits, lockers, violations, etc. Add a new Payment Type: You can create a new payment type by selecting System Config...

Credentials Required: Your TouchNet Account Manager can provide you with the following information: uPay Site ID: Usually a 3 digit number for example 013 uPay:  A secure URL that uniquely identifies your account T-Link web service:  Another secure URL t...