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Spoiling a Violation
How to Spoil a Violation To spoil a violation start by searching for the violation through the Quick Search or Violation Search tool. Drill into the payment details on the Violation Information page Select Edit at the top right of the violation a...
Notice Letter Report
Introduction The letter report page shows a list of users within the system who are eligible to be sent a notice letter, also known as a Notice of Impending Conviction (NIC) letter. Notice letters are part of the MTO process, and are sent out to let a user k...
IncidentAdmin Workflow
Incidents can be reported in several ways: Campus Security may observe violations as they occur Individuals may contact campus security to report incidents Staff may report incidents on behalf of fellow staff or students Requests to investigate may come ...
Configuring Incidents
Here is the list of items that would have to be set up in the system prior to using the incident module. Categories: Incident Categories are a listings of the types of Incidents that occur. Each Category can have multiple sub categories.Here's an example ...
Search Incidents
1. Hover over the Incidents icon and select Search Incidents. 2. This will take you to the Search Incidents screen. Here you can do an Incident Search, People Search or a Vehicle Search. Fill in the information you want to search by and select the "Search"...
Incident Entry
1. Hover over the Incidents icon and select Incident Entry. 2. This will take you to the Opened Incidents page. Here you can select the link for a particular Incident Number to view the details of that particular incident or you can select the Create a New ...
Editing Incidents
From the Incident Information page, select the 'Edit Incident' button Enter or change any new information, then select 'Update Incident Details' Select 'View Incident' to return to the Incident Information page There are other options listed d...
Incident Reports
Recent Incidents Summary Report (Last 30 Days) Incidents Summary Report Incidents Summary Report by Category Incident Summary Report by Sub-Location
Recent Incidents Summary Report (Last 30 Days)
1. Hover over the Incidents icon and select Recent Incidents. 2. This will bring up a table of all incidents that have been recorded in the previous 30 days. You can get the details of an individual incident by selecting the "View Incidents" button to t...
Incidents Summary Report
Hover over the Incidents icon, click Reports then select Summary Report. This will take you to the Incident Summary Report page. Here you can get a summary of all incidents that have been recorded within a specified time frame. Enter the start date and...
Incidents Summary Report by Category
1. Hover over the Incidents icon, click Reports and select Report by Category 2. This will take you to the Incidents Summary by Category screen. Select the selection boxes beside the categories that you want to include in your report, select...
Incident Summary Report by Sub-Location
1. Hover over the Incidents icon, click Reports and select Sub-Location Report. 2. This will bring up the Search Incidents page. Select the specific dates that they want to search as well as the specific sub-location that they want to search. Select the "Se...
View Open Incidents
1. Hover over the Incidents icon and select View Open Incidents. 2. This will take administrators to the Open Incidents Report Page. Administrators can select the specific Incident Number link to view/edit that particular incident.
Dispatch Logs
Reviewing Dispatch Logs Hover over the Incidents icon, Dispatch, and select Dispatch Logs. This will bring up the View/Edit Dispatch Log Records page. Here administrators/dispatchers can view all open logs that still need to be followed-up on. Print...
Related Occurrences
Click the 'Incidents Menu' select 'Search Incidents'. In the Occurrence# field enter the Incident Number you wish to relate to another. The Incident Information screen displays. Note: the tabs along the top of the form, they provide a quick summary...
View Cameras
To view the cameras, go to Incidents icon, and click on View Camera 2. Next, you will see a page that has a button that says "Launch Cameras". Click on it 3. A new window will open so you can see the Cameras
My Incident Tasks
Accessing your Tasks To access your tasks, click on Incidents, then click My Tasks To view tasks, click on the blue drop-down menu, select your name. Click on the Incident Number to display the Incident information page for more information.
Incident Checklist
Accessing the Checklist To access the checklist go into any incident and click on the Checklist tab. To access the form click on Open Checklist. The checklist form will open. Checklist Fields Defined CCTV Reviewed: Indicate if the closed-circuit televis...
Filling out the Incident Form (WIP)
Here is a sample of what the Incident report looks like. Basic information describing what occurred can be registered here in the overview. This includes what one might consider the essential information about the incident. Description Status Time Place ...
Payments and Transaction Flow
The flow is a 3 step process, which includes: User/Admin link item to user User makes payment promise Admin processes payment Step #1: A user or an administrator links a permit to the user. At this point, there is no payment link and the item is "Awa...