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The Taxes configuration page in OPS-COM allows administrators to define and manage the tax percentages applied to payments made within the system. This feature is crucial for ensuring accurate tax calculation during checkout, maintaining compliance with local ...

User Types in OPS-COM categorize your system users (e.g., Student, Staff, Public) and control various aspects of their interaction with the system, including access to specific lots, available payment options, and the fields visible on their profile. Configuri...

OPS-COM allows administrators to control the number of active vehicles a user can have associated with their profile. This feature, configured through User Types, helps manage parking inventory, prevent abuse, and ensures that users maintain a reasonable numbe...

User Departments allow administrators to categorize users based on their departmental affiliation within an organization. This feature enhances user management by enabling better organization, reporting, and potentially targeted communications or access contro...

This article describes how to create, edit, and manage company profiles within OPS-COM. The User Companies feature allows administrators to group individual users under a single corporate account, which helps to streamline permit management, billing, and repor...

Login Sources define the various methods by which users can sign into the system. This feature provides administrators with flexible control over user authentication, allowing for standard OPSCOM logins or integration with external identity providers like SAML...

What is Single Sign-On (SSO) Single Sign-On (SSO) simplifies user access to OPS-COM by allowing them to authenticate using their existing, managed corporate accounts. This eliminates the need for separate OPS-COM usernames and passwords, enhancing convenience...

Vehicle Plate Types allow administrators to categorize vehicles based on their official plate designation (e.g., Passenger, Commercial, Motorcycle). This feature is crucial for accurate vehicle identification, reporting, and aligning with specific parking or v...

Vehicle Colours / Colors in OPS-COM allows administrators to define and manage the picklist of available vehicle colours used throughout the system. This feature is important for accurate vehicle identification, detailed record-keeping, and ensuring consistenc...

Vehicle Makes in OPS-COM allows administrators to define and manage the picklist of vehicle manufacturers (e.g., Ford, Honda, Toyota) used throughout the system. This feature is essential for accurate vehicle identification, comprehensive record-keeping, and e...

Vehicle Types in OPS-COM allows administrators to define and manage categories for different kinds of vehicles (e.g., Car, Truck, Motorcycle, Van). This feature is essential for accurate vehicle classification, supporting specific parking rules, and enhancing ...

Lot Zones in OPS-COM allow administrators to define specific geographical or logical areas within a parking lot. This feature is crucial for managing pricing variations, access controls, and enforcement strategies tailored to different sections of a larger lot...

Common Lot Types in OPS-COM allow administrators to categorize parking lots based on shared characteristics or administrative distinctions. This feature provides a way to organize lots beyond their physical location, facilitating better management and reportin...

Permit States in OPS-COM allow administrators to define and manage the various statuses a parking permit can have within the system (e.g., Active, Expired, Voided, Lost). This feature is essential for accurately tracking the lifecycle of permits, facilitating ...

The Manage Locations feature in OPS-COM allows administrators to define and organize various physical locations relevant to your operations, such as buildings, parking areas, or specific points of interest. This is crucial for accurate incident reporting, viol...

Sub-locations in OPS-COM allow administrators to define more granular areas within a main location, primarily for detailed incident reporting. This feature enhances the precision of incident documentation by pinpointing specific spots within a larger location,...

Ticket Categories in OPS-COM allow administrators to define and manage different types of violations (e.g., Municipal, Parking, Bicycle). This feature is essential for accurate incident reporting, enforcing specific rules, and tailoring violation processes, in...

OPS-COM allows administrators to customize the display order of Ticket Offence Items (violations) for quicker access, especially useful for frequently used offences. By strategically adding spaces to the beginning of offence names, you can control their sortin...

Ticket Offence Items define the specific violations (e.g., "Parked with No Proof of Payment," "Expired Meter") that can be issued within OPS-COM. This feature allows administrators to configure fine amounts, discounts, and specific behaviors for each offence, ...

How to Get to Categorize to Create or Edit Click Admin Options, Incidents, and Categories. The Edit Categories and Sub Categories main page will display. To edit a Category, select the desired category from the listed items and click the pencil icon ...