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Accessing System Settings First we must go into System Settings from the System Configuration menu. We are looking for the Global component in the list of system setting components. In Global Setting we will see two areas where we can configure imag...

Navigate to Email Templates In order to find your current default email templates, you will have to login as an admin and navigate to the system config cog. From this drop-down menu, you should see Email Content.  Editing Default Email Templates  To edit ...

Accessing System Messaging To access and manage your System Messaging navigate to the gears icon  and click on Content & Designs -> Pages and Content Blocks. Creating Pages We also provide a video to visually demonstrate how to use system messaging https:...

Overview The User Portal system allows your clients to register, add vehicles, purchase permits and pay violations. It is an important extension of your business, and it should reflect your corporate branding. Pages and Templates The OPS-COM user Page will ...

Where are Translations Supported Currently, translations are only supported on the user side, however, they are managed and set up on the admin side, by admins that have the correct permissions set up to work with languages.  Translations that are in...

Introduction This page allows the admin to manage, create, and edit the content and appearance for notice letters used within the system. Notice letters, also known as a Notice of Impending Conviction (NIC) letter, are part of the MTO process, and are sent o...

This page allows administrators with appropriate roles and permissions to configure the tax percentage calculated and charged to users when making payments in OPS-COM. You can find the taxes page under the System Configuration → Payments → Taxes. When ed...

User Types User Departments User Company Editor Login Sources (SSO)

User Types Configuration To setup a user type, go to the Admin Options menu and hover over Users to select Types. Create a New User Type The User Type Administration tool opens. The list of existing User Types will appear.  To add a user type, click on t...

On the Administration Interface Active vehicle restriction is controlled through user types. To edit the number of additional vehicles allowed to be active, hover over Admin Options -> Users and click User Types. Select the user type to edit from the dr...

Managing User Departments Click Admin Options, Users followed by Manage User Departments. The Manage User Departments page displays with all of the available choices.  Adding User Departments To add a new user department click Add User Department a...

Accessing the User Company Editor  Under User Management, click User Companies. The Company Search window will display. To add a company click Create New Company. The Company Edit window will display. In our example we are using the following entrie...

Working with Login Sources Login Sources define where the user comes from. For example, if the user authenticates with a username and password stored in OPS-COM then OPSCOM is the source. They could also come from SAML, LDAP etc.  You can add login sources i...

Configuring SAML Any fields displayed in red are required, meaning they must be filled in before any settings can be saved. Important The fields have multiple states, which are reflected by the color they are highlighted with.  Red fields are requi...

Vehicle Plate Types Vehicle Colours Vehicle Makes Vehicle Types Related Video

Managing Vehicle Plate Types Click Admin Options, Vehicles followed by Vehicle Plate Types. The Manage Vehicle Plate Types page displays with all of the available choices.  Adding Plate Types To add a new plate type click Add Plate Type and complete ...

Managing the Vehicle Colour Picklist Hover over Admin Options and click Vehicles followed by Vehicle Colors.  The Manage Vehicle Colours page will display. Adding Vehicle Colours To add a new colour, click the Add Colour button.  The Manage Vehicle...

Managing Vehicle Makes Click Admin Options, Vehicles followed by Manage Vehicle Makes. The Manage Vehicle Makes page displays with all of the available choices.  Adding Vehicle Makes To add a new make click Add Make and complete the two required fiel...

Managing Vehicle Types Click Admin Options, Vehicles followed by Manage Vehicle Types. The Manage Vehicle Types page displays with all of the available choices.  Adding Vehicle Types To add a new vehicle type click Add Type and complete the require...

Lot Zones Common Lots Permit States