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The Extended User Profile Options feature allows administrators to define and manage highly granular descriptive categories and values for user profiles, which are primarily used during incident reporting. Its primary purpose is to enable enforcement officers ...

The Managing Incident Flags feature allows administrators to create custom tags or labels that can be attached to incident reports. Its primary purpose is to quickly categorize, highlight, or draw attention to specific characteristics of an incident, thereby i...

The Missing Property Types feature allows administrators to define and categorize different kinds of missing or stolen property (e.g., Electronics, Jewelry, Documents) within incident reports. Its primary purpose is to enable detailed and structured data colle...

The Managing Incident Relations feature allows administrators to define specific types of connections between individuals involved in an incident, such as a Witness, Victim, Suspect, or Reporting Party. Its primary purpose is to accurately document complex inc...

The Alarms System Settings feature allows administrators to configure and manage automated system alerts. Its primary purpose is to notify administrative and field enforcement staff of critical information regarding specific users, vehicles, or general events,...

The Manage Email Warnings feature allows administrators to define and manage a list of email addresses that will receive critical system alerts. Its primary purpose is to ensure that designated personnel are promptly notified of important events, such as secur...

The Email Alert List feature allows administrators to define a specific set of email addresses that will receive automated warning notifications from the system. Its primary purpose is to ensure that designated personnel are promptly alerted to important syste...

The Managing Dispatch Categories feature allows administrators to define and classify the types of dispatchable events or incidents, such as parking incidents, security alerts, or maintenance requests. Its primary purpose is to organize dispatch logs, streamli...

The Dispatch Sources feature allows administrators to define and categorize the origins of dispatch calls or events, such as a phone call, email, or an officer-initiated alert. Its primary purpose is to enable better tracking of incident intake, facilitate eff...

The Resolve Duplicates feature allows administrators to identify and merge duplicate records by email, student number, staff number, and vehicle plate. Its primary purpose is to maintain data accuracy, prevent operational errors, and ensure that enforcement an...

The History Search feature allows administrators to quickly locate and review historical system activities and events. Its primary purpose is to provide a comprehensive log of system interactions, making it an invaluable tool for auditing, troubleshooting, and...

The Purge Old Data feature allows administrators to remove inactive historical records that have not had any activity associated with them for more than seven years. Its primary purpose is to maintain database efficiency, improve system performance, and ensure...

The Incident Purging feature allows administrators to permanently remove outdated incident records from the system. Its primary purpose is to maintain data relevance, comply with organizational data retention policies, and optimize overall database performance...

The Manage Deposit Types feature allows administrators to define and manage various categories of deposits, such as those required for permits, equipment, or specific services. Its primary purpose is to accurately track refundable amounts, provide clear financ...

The Scheduled Tasks feature utilizes both recurring and onetime system tasks to automate various backend processes, such as data synchronization, report generation, and system clean-up. Its primary purpose is to allow administrators to monitor, enable, and dis...

The OPS-COM alarm system provides critical real-time notifications for specific events, such as when a flagged vehicle is scanned or a user triggers a security alert. Its primary purpose is to help administrators and field officers rapidly identify and respond...

The Reports module provides administrators with a centralized location to access, generate, and analyze data across various operational areas. Its primary purpose is to assist management in tracking sales, monitoring parking activity, auditing violations, mana...

People Alarms provide a critical safety and monitoring feature by allowing administrators to flag specific user profiles with alerts. When an event associated with a flagged user occurs, the system triggers a visual alarm, notifying relevant administrators to ...

Generic Alarms provide a flexible notification system for various non-specific alerts, often originating from external system integrations or unknown user and vehicle IDs. The primary purpose of this feature is to help administrators capture and manage unprofi...

The Retrieving Uploaded Files feature allows administrators to locate, view, and delete documents or images submitted by end-users. Its primary purpose is to help administrators easily manage user-submitted documentation directly from the administrative portal...