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Ticket Offence Items
Managing Ticket Offence Items Hover over the Admin Options icon and click Violations then Manage Ticket Offence Items. The Manage Ticket Offence Items screen lists the available Ticket Types and their associated offences. The default view will be Unas...
Sending Alerts to Handhelds
In the Admin Options menu, hover over Violations, then click Handheld Common. The Handhelds - Common Settings page displays. Click the 'Push Message' button beside the handheld that the alert is being sent to. The 'Push Message Alert to Device' ...
Incidents Setup
Cameras Categories Ethnic Types Extended User Profile Options Flags Missing Property Types Relations
Cameras
Under the Admin Options, hover over Incidents, then click on Cameras. 2. You will be redirected to the Camera Administration page. To add a new camera: Type in the Camera Name and, URL in the provided textboxes, and choose a refresh time. If ...
Categories
How to Get to Categorize to Create or Edit Click Admin Options, Incidents, and Categories. The Edit Categories and Sub Categories main page will display. To edit a Category, select the desired category from the listed items and click the pencil icon ...
Ethnic Types
Navigation to Ethnicity Administration To get to Ethnicity Administration click Admin Options, Incidents, followed by Ethnicity. The Ethnicity Administration page will be displayed. This page will list all Ethnicity labels currently used in OPS-COM. Man...
Extended User Profile Options
Under the Admin Options, hover over Incidents, then click on Ext. Profile Options. You will be redirected to the User Extended Values Administration page. Notice the various types you can choose form to narrow your description. This is where you ca...
Flags
Adding or Editing an Incident Flag From the Admin Options menu, hover over Incidents, then click on Flags. You will be redirected to the Edit Flags page. To add a flag: Click on the empty text box, and fill in the name you want for this flag. You can...
Missing Property Types
Click Admin Options, Incidents and Missing Property Types. The Edit Missing Property Types and Fields page will display. You can edit, retrieve and/or add a new Property Type. To add a new missing property type: Click the Add Type button, and...
Relations
Adding a Relation to the List Click Admin Options, Incidents then Relations. You will be redirected to the Relation Administration page. You can add or edit your Relation Options. To edit: Select the relation you wish to edit, change the textbox as d...
Alarms Setup
Setting up Alarms in OPS-COM please refer to the following article Guide to System Settings to see how we can set up Generic, People, and Plate Alarms. We can get to the alarm settings by going to System Settings → Alarms Additional OPS-COM Triggers War...
Email Alert List
Getting to Alerts & Alarms To get to the alerts and alarms go to Admin Options, Alerts & Alarms followed by Email Alert List. The Alert Email Trigger List page will display. Adding and Adjusting Emails Adding Emails To add an email to receive alert...
Warning Email Trigger List
Getting to Warning Email Trigger List Under the Admin Options, hover over Alerts & Alarms, then click Warning Email Trigger List. You will be redirected to the Warning Email Trigger List page. From here, you can add, edit, or delete your Warning Email. ...
Dispatch Setup
Dispatch Categories Sources - Dispatch
Dispatch Categories
Navigating to Dispatch Categories To get to this page, click on Admin Options, hover over Dispatch, then click Categories. You will be redirected to the Dispatch Categories Administration page. It will display a list of all categories currently in your s...
Sources - Dispatch
Click Admin Options, Dispatch and Sources. The Dispatch Category Link Administration page will display. From here, you can add, edit, and/or delete Source Names, and Categories as needed. To add a new source: Scroll to the bottom of the Disp...
Distribution Setup
Users - Distribution Admin Options Search for a User Departments Alerts - Distribution Actions - Distribution Status - Distribution Warnings - Distribution
Users - Distribution Admin Options
Under Admin Options, hover over Distribution, then click Users. 2. You will be redirected to the Distribution User Admin page. Complete the required fields, (marked with a red *). Select the checkbox to allow the user to ...
Search for a User
To get to this page, click on Admin Options, hover over Distribution, then click Search by a User. 2. You will be redirected to the Distribution User Search page. To search for a user, fill out the form provided, then click "Sea...
Departments
Under Admin Options, hover over Distribution, then click Departments. 2. You will be redirected to the Distribution Department Administration page. 3. To add a new Department: Click on the drop-down menu, and select "Add a New Distribution Departme...