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Navigation to Ethnicity Administration To get to Ethnicity Administration click Admin Options, Incidents, followed by Ethnicity. The Ethnicity Administration page will be displayed. This page will list all Ethnicity labels currently used in OPS-COM. Man...

Under the Admin Options, hover over Incidents, then click on Ext. Profile Options. You will be redirected to the User Extended Values Administration page.  Notice the various types you can choose form to narrow your description. This is where you ca...

Adding or Editing an Incident Flag From the Admin Options menu, hover over Incidents, then click on Flags. You will be redirected to the Edit Flags page.  To add a flag: Click on the empty text box, and fill in the name you want for this flag. You can...

Click Admin Options, Incidents and Missing Property Types. The Edit Missing Property Types and Fields page will display. You can edit, retrieve and/or add a new Property Type.  To add a new missing property type: Click the Add Type button, and...

Adding a Relation to the List Click Admin Options, Incidents then Relations. You will be redirected to the Relation Administration page. You can add or edit your Relation Options. To edit: Select the relation you wish to edit, change the textbox as d...

Setting up Alarms in OPS-COM please refer to the following article Guide to System Settings to see how we can set up Generic, People, and Plate Alarms. We can get to the alarm settings by going to System Settings → Alarms  Additional OPS-COM Triggers  War...

Getting to Alerts & Alarms  To get to the alerts and alarms go to Admin Options, Alerts & Alarms followed by Email Alert List. The Alert Email Trigger List page will display. Adding and Adjusting Emails Adding Emails To add an email to receive alert...

Getting to Warning Email Trigger List  Under the Admin Options, hover over Alerts & Alarms, then click Warning Email Trigger List. You will be redirected to the Warning Email Trigger List page. From here, you can add, edit, or delete your Warning Email. ...

Dispatch Categories Sources - Dispatch

Navigating to Dispatch Categories To get to this page, click on Admin Options, hover over Dispatch, then click Categories. You will be redirected to the Dispatch Categories Administration page. It will display a list of all categories currently in your s...

Click Admin Options, Dispatch and Sources. The Dispatch Category Link Administration page will display. From here, you can add, edit, and/or delete Source Names, and Categories as needed.  To add a new source:  Scroll to the bottom of the Disp...

Users - Distribution Admin Options Search for a User Departments Alerts - Distribution Actions - Distribution Status - Distribution Warnings - Distribution

Under Admin Options, hover over Distribution, then click Users. 2. You will be redirected to the Distribution User Admin page.  Complete the required fields, (marked with a red *). Select the checkbox to allow the user to ...

To get to this page, click on Admin Options, hover over Distribution, then click Search by a User.  2. You will be redirected to the Distribution User Search page. To search for a user, fill out the form provided, then click "Sea...

Under Admin Options, hover over Distribution, then click Departments.  2. You will be redirected to the Distribution Department Administration page. 3. To add a new Department: Click on the drop-down menu, and select "Add a New Distribution Departme...

Click Admin Options, Distribution then Alerts. 2. The Distribution Alert Administration page displays. To see a list of existing Distribution Alerts, click on the drop-down menu. If you would like to add a new Distribution Alert, click on the drop-d...

Click Admin Options, Distribution then Actions. 2. The Distribution Action Administration page will display. To see your current "Actions", click on the dropdown menu. To add a new action click on "Add a New Distribution Action", and click "Go". 3. F...

Click Admin Options, Distribution and "Status". 2. The Distribution Status Administration page displays.  To add a new Status, click on the drop-down menu . Select "Add new Distribution Status"  from the listed options and click "Go". 3. The page wil...

Click Admin Options, Distribution and "Warnings". 2. The Distribution Warning Administration page displays.  To add  a new warning, click "Add a New Distribution Warning" and click "Go". 3. Once the page has refreshed, fill out the required informati...

To address this issue, go into Tools , hover over Resolve Duplicates, then click By Vehicle. 2. You will be presented with two choices: 'Strict Duplicate' or 'Include Different Plate Types'. 'Strict Duplicate' will generate a list of vehicles where a...