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The Push API: Permit Create allows OPSCOM administrators to integrate external parking systems directly with the OPSCOM Controller. This RESTful integration automatically synchronizes paid or temporary permit details from third-party hardware and software, suc...

API access is a paid feature and must be granted by OPSCOM. Email your Account Executive to negotiate access.  The OPSCOM Controller provides a simple JSON based API to integrate with. Clients use this API to directly feed paid permit details into OPSCOM from...

API access is a paid feature and must be granted by OPSCOM. Email your Account Executive to negotiate access.  The OPSCOM Controller provides a simple JSON based API to integrate with. Clients use this API to directly feed vehicles into OPSCOM from other syst...

API access is a paid feature and must be granted by OPSCOM. Email your Account Executive to negotiate access.  The OPSCOM Controller provides a simple JSON based API to integrate with. Clients use this API to obtain a list of the current profile user types in...

API access is a paid feature and must be granted by OPSCOM. Email your Account Executive to negotiate access.  The OPSCOM Controller provides a simple JSON based API to integrate with. Clients use this API to push to OPSCOM new users and update existing users...

API access is a paid feature and must be granted by OPSCOM. Email your Account Executive to negotiate access.  The OPSCOM Controller provides a simple JSON based API to integrate with. Clients use this API to export a list of the currently overdue violations...

The Active Dispatch Logs feature allows administrators and dispatchers to record, track, and manage all incoming inquiries and automated system alerts. Its primary purpose is to provide a centralized dashboard of all open dispatch entries and seamlessly link t...

The Lot Passwords feature allows administrators to restrict access to specific parking lots by requiring a password during the permit booking process. Its primary purpose is to help control lot reservations for specific groups or events, ensuring only authoriz...

The Lot Visibility Options feature provides administrators with enhanced control over parking lot visibility and accessibility. Its primary purpose is to allow you to define exactly how and when users can view and book permits for specific lots, ensuring that ...

The Managing Convenience Fees feature allows administrators to add an additional flat-rate charge directly to user payments, managed entirely within the system. Its primary purpose is to provide flexibility to offset processing costs, incentivize certain payme...

This article describes the process for editing the cost of an unpaid standard permit for a specific user. Its primary purpose is to allow administrators to make one-time price adjustments for a single transaction without affecting the permit's default price fo...

Single Sign-On (SSO) offers a streamlined and secure way for your organization's users to access OPSCOM. Instead of managing separate usernames and passwords for OPSCOM, users can log in once using their existing company or institutional credentials, gaining s...

The User Registration Process outlines how new parkers create an account to access the user portal, purchase permits, and manage their vehicles. Its primary purpose is to capture essential user data while offering organizations flexible onboarding through eith...

The Password Recovery Process allows end-users to securely reset their account access credentials if they have forgotten their password. Its primary purpose is to enable self-service password management, reducing administrative support requests and ensuring us...

The Quick Pay and Guest Payments feature allows guest users to look up and pay for violations directly from the user portal without needing to create or log in to an account. Its primary purpose is to streamline the payment process for end-users, thereby reduc...

The Payroll Deduction Settings feature allows administrators to control whether users can select payroll deduction as a valid payment method for parking violations and temporary permits. Its primary purpose is to easily toggle these internal payment options on...

This article describes the process for managing a lost or stolen permit. Its primary purpose is to guide administrators through switching a user to a replacement permit and changing the original permit's status to remove it from active circulation. This guide ...

Hey OPSCOM Community! ? Get ready for some fantastic news that's going to make managing your email preferences a breeze! We've heard your feedback, and we're thrilled to announce that we've rolled out a brand-new, super easy-to-use unsubscribe option for our e...

Fantastic news, OPSCOM clients! ? We're thrilled to announce a significant enhancement to the violation appeals process! You can now allow your users to upload supporting evidence directly to their appeals, making the submission process more efficient and user...

Improvements Added a toggle on the Create Validations page to clear or retain plate submissions automatically Updated validator to support a higher number of validation creations and allow better processing of requests over 200 validations Added a setting...