Search Results

This article provides an overview of the self-release boot system for vehicle owners. This feature allows you to pay for a parking violation associated with a vehicle boot and receive a release code, enabling you to remove the device yourself. The primary purp...

This article explains how to use the Generate Mail Merge tool to export user mailing addresses for Microsoft Word's Mail Merge feature. This guide is intended for OPSCOM administrators managing user communications. Using this Feature This tool is designed to...

System Status The Replication Status screen displays all database table data on your unit and whether or not the tables/data are synchronized with the server. Tap on the Replication Status option. This will bring you to the Record Counts and Data Table To...

Let's connect all the gear. A typical OPSCOM LPR system includes a Survision LPR camera, a PL8RDR device, a 4G/LTE tablet, a Bluetooth printer, and a vehicle mount. The PL8RDR - (LPR Computer) This is the brains of the operation and is a small micro-computer...

If you’re using your own tablet, please follow the instructions directly below. If you purchased a tablet from us, skip to Next Steps. The camera needs to be configured for 10.42.0.11, which it should already be. Next, you’ll need to enter that IP address ...

First things first, find an installer to setup all the cabling you need in your vehicle to power the cameras and the PL8RDR. Verify with your installer how you want your setup to function. They will be able to decide how your new equipment gets powered and how...

If you have purchased a complete kit for Mobile LPR, you will find the following equipment in the box. You will also receive a detailed packing list with your shipment. Please unpack it carefully and ensure you have everything. 1x Android tablet; sent in ...

1. Hardware and Connectivity Check Signal Strength: The PL8RDR is a bridge to the internet via Wi-Fi or LTE. If you can't open a browser window, you should check your signal strength. For LTE users, you can check signal strength on the LPR Scanning screen b...

Improvements NEW Feature - You asked for it, we listened! We have implemented an email unsubscribe feature for users to opt-out of non-essential email communications.  This feature aims to improve user experience, ensure compliance with data privacy regul...

Hey OPSCOM Community! ? Get ready for a game-changing update that's all about fairness and giving your users the time they need! We've heard you, and we're thrilled to introduce a brand-new setting: Reset Appeal on Association! ? This fantastic new feature ...

This article will discuss how to write violations, to either a person, or vehicle, and how chalking works in OPSCOM. Violations You can issue two (2) types of violations in OPSCOM: one is assigned to a person, the other is assigned to a vehicle, where the dr...

What is E-Chalking (Virtual Chalking) in OPSCOM? Virtual chalking, or e-chalking is an electronic process that mirrors how an officer would manually chalk a vehicle's tire, in order to see how long they have been parked.  Virtual chalking creates a T...

OPSCOM supports optical character recognition of plates, which allows you to search plates using the camera on your device.  Open the Vehicle Search page in the Ionic handheld app, and tap the camera icon instead of typing. Make sure to allow access to the ...

Reprinting Tickets Tap on the second option in the main menu for Reprint Violation. This will take you to the Reprint Violation Notice screen. Tap on the violation that you want to reprint and follow the printer instructions.

Check it out on Community! OPSCOM Admin and User Portal Android Legacy App PL8RDR Update

This Zebra Printer Configuration allows administrators to set up and connect Zebra mobile printers to Android devices for use with the OPSCOM Parking Enforcement app. This enables the printing of tickets directly from a mobile device, streamlining parking oper...

We have recently added a critical security layer for our Admin users: Multi-Factor Authentication (MFA)!   This is Phase 2 of our MFA project; in Phase 1, we successfully delivered MFA for all user-side accounts. This next phase provides Primary Admins with th...

This article explains how OperationsCommander administrators can customize the primary and secondary colors of the User Side interface. This feature allows you to align the User Side's appearance with your organization's branding. Setup & Configuration H...

We’ve added a new report you asked for — now you can easily see which users have a stored credit card but no active rollover subscription. The Subscription Verification Report provides administrators with a centralized view to proactively engage with these cu...

Question What is an active vehicle and how does it relate to the permits a user buys?  In our scenario, we require our end users to buy a permit for every active vehicle on their account. So if you have two active vehicles you must have two permits. What hap...