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Selecting a Bluetooth Printer To begin navigate to the System Settings: Access System Settings Once in System Settings look for the following two items: Bluetooth print driver Bluetooth Printer Select the Printer Tap on Bluetooth print driver ...

Reset mode on SM-T300  To change the settings on the printer, you need to hold down the feed and power button at the same time until it enters setup mode (about 6 seconds). Once in setup mode, press the power button to go through the modes. The three (possi...

Pairing the Printer Note: When using a Zebra Printer you must ensure the Android version on your tablet is at least Ver. 12 Go into the device settings and select Connections, then Bluetooth. The printer you are attempting to pair with should be listed as ...

By default all violations created on a tablet through the OPS-COM Android app are stored in local backup files in-case they ever need to be retrieved should anything happen to the violations before they are uploaded to our servers (software is uninstalled, dat...

On the Android Device 1. Turn on USB debugging by click Menu > Settings > Applications > Development > USB debugging If you do not have the Development option, please follow these steps: Go to the Settings menu, and scroll down to "About phone." Tap i...

Clearing Google Play Cache Google Play will cache application details for hours to even a day or more.  Clearing the cache ensures that the most recent version that is available is accessible. Other troubleshooting options related to not seeing an app on th...

Demo Mode The OPS-COM for Android app can be used in Demo mode without the need to register a device. Booting up the device after installation will bring you to a screen where you can choose to register the handheld unit or run in DEMO MODE. DEMO Login ...

When using OPS-COM to complete a User Profile, the browser's auto-complete feature can cause problems by automatically filling in fields with incorrect or unwanted information. This can lead to errors if unnoticed data is saved by mistake. To avoid this issue,...

The Admin Dashboard is the initial landing page presented to administrators upon logging into OPS-COM. This article guides administrators on how to modify and customize this landing page message, allowing organizations to display important and up-to-date infor...

The Quick Search tool allows you to quickly find information in OPS-COM by searching specific fields. To perform a search, you must enter at least 3 characters. Quick Steps:     Enter a minimum of 3 characters in the Quick Search field in the main menu. ...

The OPS-COM System Dashboard provides administrators with immediate access to key system statistics and information, displayed through various customizable widgets. This central hub is designed for quick overviews and efficient monitoring of your parking opera...

The Database Importer in OPS-COM provides administrators with a powerful tool to import existing data into the system using CSV files. This functionality is essential for initial data migration, mass updates, or integrating data from external systems, ensuring...

The User Profile Landing Page in OPS-COM serves as an administrator's central dashboard for a user's comprehensive information and current activity. This page offers a quick reference view, enabling efficient access and management of user details, associated v...

Subscriptions are used to allow you to tag a default method of payment for any permits that you roll over from month to month. You can use payroll deductions, EFT, or credit cards as payment methods for subscriptions.  Subscriptions only affect permits that ar...

OPS-COM supports Tax Exemption Codes for users, allowing the system to automatically waive applicable taxes during their purchases of items like permits, violations, and lockers. This feature ensures accurate billing for tax-exempt individuals or organizations...

Archiving or Disabling a User Account in OPS-COM allows administrators to deactivate user access while preserving their historical data. This process is crucial for managing user access permissions, maintaining data integrity for past transactions and activiti...

The Lockers tab on the User Landing Page allows administrators to rent lockers to users. Users can also self-manage their locker purchases by logging into the User Portal.Before a locker can be registered for a user, the locker inventory must be configured in ...

The Vehicles tab on the Edit User Profile screen allows administrators to add, edit and remove vehicles associated to user. This is also where administrators would add/remove DNTT (Do Not Ticket or Tow) information to a vehicle.  Managing User Vehicles This ...

This article provides instructions for OPS-COM administrators on how to purchase both standard and temporary parking permits on behalf of a user. All actions are performed from the Parking tab within the user's profile, which serves as the central hub for mana...

The Payments tab allows administrators to process user payments for one or all payment types due (lockers, parking permits, temporary permits, access card, violations). This page also shows any financial adjustments that have been made to a user account. Purp...