Search Results

The Payment Management Subscriptions feature allows administrators to designate a default payment method for permits that roll over from month to month. Its primary purpose is to streamline recurring billing by automatically applying designated payment types, ...

The Tax Exemption feature allows administrators to apply specific exemption codes to user profiles, automatically waiving applicable taxes during the purchase of items such as permits, violations, and lockers. Its primary purpose is to ensure accurate billing ...

Archiving or disabling a user account allows administrators to deactivate access to the user portal while preserving all historical data associated with the profile. Its primary purpose is to ensure data integrity for past transactions and maintain strict secu...

The Locker Registration feature allows administrators to rent and assign lockers to users directly from their administrative profile. Its primary purpose is to facilitate the centralized assignment of locker inventory, ensuring accurate tracking of available s...

The User Vehicles tab allows administrators to add, edit, and remove vehicles associated with a specific user profile. Its primary purpose is to provide a centralized interface for managing the complete lifecycle of a user's vehicles, including toggling active...

The User Profile Parking Tab allows administrators to manually purchase both standard and temporary parking permits on behalf of a specific user. Its primary purpose is to serve as a centralized hub for managing a user's parking permissions, overriding lot all...

The Payments tab allows administrators to process user payments for various outstanding items such as lockers, parking permits, and violations. Its primary purpose is to facilitate phone-in payments, in-person transactions, and to assist users who are unable t...

The History tab provides OPSCOM administrators with a comprehensive log of a user's financial transactions, permit activity, and system-recorded events. This feature serves as a central hub for auditing accounts, performing necessary adjustments, and providing...

The User Incident History page provides a comprehensive list of all disturbance incidents associated with a specific user profile. Its primary purpose is to allow administrators to quickly review a person's history on the premises to understand behavioral patt...

The Bulk User Type Change tool allows administrators to move all users from one designated user type to another in a single operation. Its primary purpose is to efficiently manage large-scale user role updates, such as transitioning students to an alumni statu...

The Merge Users tool allows administrators to combine two separate user profiles into a single, primary account. Its primary purpose is to maintain a clean database by resolving duplicate profiles resulting from user error, name changes, or other data discrepa...

The Bulk Email Users tool allows administrators to compose and send mass email communications to targeted groups. Its primary purpose is to efficiently broadcast important operational announcements based on specific criteria such as user type, permit status, o...

The Edit Primary Driver feature allows administrators to manually set or change the main user responsible for a specific vehicle. Its primary purpose is to ensure that official communications, such as violation notices, are routed correctly when a vehicle is a...

The Search by Plate feature is a powerful tool for locating vehicles within the system. Its primary purpose is to allow administrators to quickly identify a vehicle's owner, review its permit and violation history, and perform related actions directly from a s...

The Merge Vehicles feature allows administrators to combine two existing vehicle records into a single, unified record. Its primary purpose is to correct duplicate entries, accurately associate vehicles with their correct user profiles, and consolidate all his...

The Do Not Ticket or Tow (DNTT) feature allows administrators to apply a temporary condition on a vehicle to prevent ticketing or towing. Its primary purpose is to grant temporary parking exceptions for specific time frames, such as for VIPs, special events, o...

The Forms module allows organizations to create and manage digital forms for special requests and communications with users. Its primary purpose is to streamline data collection and digitize specialized workflows directly within the system. This article is int...

The Locker Search tool allows administrators to find, view, and manage lockers within the system. Its primary purpose is to filter for specific lockers, review renter information, manage public visibility, and access detailed rental histories. This guide is in...

The Locker Switch tool allows administrators to reassign a user to a different locker or swap locker assignments between two users. Its primary purpose is to provide a clear workflow for managing locker changes due to user requests, maintenance needs, or other...

The Lockers Awaiting Payment report is an administrative tool used to manage and communicate with users who have pending locker payments. Its primary purpose is to provide administrators with a centralized view of unpaid locker reservations and offer quick act...