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You must create a new role to apply the permissions correctly. For more information refer to this article on Roles and Permissions In our example, we created a Role entitled Parking Validator.  The new role will appear in the list of roles. You must add ...

Accessing the Validator Pages to Edit the Look and Feel From the System Config Menu click on System Messaging. A page with two tabs will appear. Click on the Messages tab to access the list of editable messages. There are three messages to edit for the ...

In this example, we will add a validation for a vehicle with the plate number BIRCH in the GARAGE L1 Lot starting June 4th and expiring on June 4th. Enter the plate numberChoose Garage L1 as the Lot ZoneEnter your time frame and click on Validate Once we h...

To access the report, the admin responsible for parker validation would need "View Validator Report" set as a permission.  To run the report, go into the Parking Management menu and select Parking Validation Report. The Validate Parking Report sear...

User Level Capabilities within the Validator Tool Here is a description of what each user level can do with the Validator Tool. The Super Admin can set up new Groups with a Group Name, as well as assign Managers and Group Members. Only the Super Admin ca...

This article provides OPS-COM administrators with the necessary instructions to configure the Permit Printing from Home feature. This functionality allows end-users to print a physical copy of their parking permit directly from the user portal. The setup invol...

This article provides a comprehensive guide for configuring Zebra sticker printers for use with the OPS-COM Admin Portal. This process involves setting up a custom layout and system message in OPS-COM, as well as configuring local printer and browser settings,...

Navigating to the Deposit Report You can find the active deposit report by going to Parking Management → Reports → Active Deposit Report.  From there the Deposit Report By Lot page will appear Finding Outstanding Deposits All the outstanding deposits w...

This article describes the Pay Station Status lookup tool, used for searching and verifying temporary permits issued by pay stations. Its primary purpose is to allow administrators and enforcement personnel to look up a vehicle's pay station status based on va...

Enable Parking Logix Integration Before you can use the Parking Logix integration on your system you will need to navigate to your Third Party settings under System Settings. From there you should see the option to enable Parking Logix Integration.  Addin...

This article describes how to configure and use the QR code feature to allow guests to self-register for temporary parking permits. This functionality streamlines the guest parking process for both free and paid scenarios, enabling visitors to quickly obtain a...

This article describes the setup and use of the Real-Time Parking Map. This feature provides a publicly accessible, interactive map displaying real-time lot availability, allowing users to find parking and purchase temporary permits directly.  Setup & Configu...

The User Experience The user will scan the QR code with their phone and be taken to the Purchase Permit page for that lot. Alternately, the user can use the direct link associated with the QR code (if provided) Upon your first visit to the page, y...

This article provides instructions on how to configure a tablet to act as a dedicated self-service kiosk for selling temporary guest permits. By locking the tablet to a specific guest permit booking page, organizations can offer a streamlined way for visitors ...

Create the Acme company An Admin for ABC Parking must create a company entry for ACME in OPS-COM. Hover over User Management and click User Companies. The Company Search page displays. Click the 'Create New Company' button The Company Edit page displays...

To begin, start a regular rollover process, by going into the Permits menu and selecting Active Sales Window. Click on Rollover Users to enter the rollover wizard. By deselecting the preferred payment method here you can perform a rollover that will not...

Invoice Preparation Before invoices can be prepared, there must first be an invoice number set. Locate the invoice number settings on the settings page. The settings page can be found under: System Config > System Settings  The invoice settings can ...

Below is, a sample of a warning ticket, a sample of an actual violation ticket and a sample of the back of a ticket/warning provided by the OPS-COM software.        Explanation of the Front of the Ticket/Warning Ticket Number - This is a system assigned...

The Ticket PIN The additional dash and 2 digits at the end of the violations are known as a "Ticket Security PIN".It may look like it's part of the ticket number, but it's not. It's only used as a password for the ticket when appealing it. As an example wh...

Manual Violation Entry in OPS-COM allows administrators to record violations directly into the system via the web interface. This feature is crucial for digitally logging hand-written tickets, or citations created with a laptop instead of a handheld device, en...