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Setting up Violation Entries  Before you can issue violations you must enable Link violations to users in System Settings, Violations before issuing violations by person or vehicle.  Managing Ticket Categories Hover over Admin Options, select Violations, ...

To search for violations hover over the Violations icon and click Search. The Violation Search screen is displayed. Type the plate number or violation you want to search for and click the Search using only text button. Ticket numbers are composed of two par...

Click Violations then Search. 2.The Violation Search screen displays. Enter the violation number in the Search Text field. In this case we are looking for Ticket Numeber 10-01004 3.  In the search results. click on the ticket number to see the Vio...

Searching for the Violation Follow the steps to search for a violation - Search for a Violation as an Administrator At the bottom of the Violation Search screen, the returned records will be displayed.  Getting to the Violation Information Click the TICKET...

The Appeals Report in OPS-COM provides administrators with a centralized view to review, manage, and action user appeals against violations. This feature allows for detailed examination of appeal information, recording decisions (uphold, reduce, cancel), addin...

The Handhelds Devices section in OPS-COM allows administrators to manage and configure handheld devices used for enforcement and data collection. This includes registering new devices, pushing messages, and updating device settings, ensuring seamless operation...

Introduction Municipal clients located within Ontario have specific processes for violation offences to be sent through. The two relevant processes are the POA (Provincial Offenses Act) and the AMPS (Administrative Monetary Penalty System). Municipalities wil...

To set the flag, open the violation search page. Enter the violation that is being flagged. In this case it is TT-10001. Select the ticket # to open the Violation Information page. Select the Action box and enable 'Flag as Sent to Collections'. Cli...

Running the Report To begin go to the Violations menu and hover over Reports.Select MTO Report from the drop down menu. Enter the date range you wish to report on. In this case we are looking at the full 2020 year end report (January 1st 2020 - December 31...

Create Form 11 Template If it already exists, the Form 11 template will be found under the Content & Designs menu, in Pages and Content Blocks: It will be found under the Messages tab. The System Location value is "form11": If the template doesn't alrea...

 Click System Configuration, System Settings to ensure the settings that pertain to Collections are set to disallow payments while violations are under the CRC status. Ensure that the following settings are enabled and save the settings: - Prevent Viola...

Introduction The search repeat offenders page allows site admins to find vehicles and users on the site that have received multiple parking violations on their account.   Navigation To navigate to the page, look under the menu tree: Violations -> Search...

Using the Report Hover over the Violations icon and click Report by Location/Officers. The Violation Summary by Location/Officer screen is displayed. Select your date parameters for the search.  Click Display Summary and the report will appear at the bo...

Accessing the Report Hover over the Violations icon and click Paid Summary by Type. The Paid Violations Summary by Type screen is displayed. Select your date parameters for the search. Click Display Summary and the report will appear at the bottom of the ...

Using the Report Hover over Violations and click Reports, Report by Officers. The Violations by Officer screen is displayed. Select your parameters for the search. Search Criteria include: Ticket Writer: You can select a specific officer or List all viola...

1. Hover over the Violations icon and hover over Reports. Click on Summary Report by Officers in the drop down menu. 2. The Violation Summary by Officer screen is displayed. Select your Ticket Writer and date parameters for the search.You can search individ...

Accessing the Report From the Violations menu hover over Reports and click the List Overdue menu item to access the Overdue Violation Payments report.  The Overdue Violation Payments screen is displayed.Enter your search criteria and click List Overdue Rec...

Running the Report To begin go to the Violations menu and hover over Reports. Select List By Type By Month Report. The Violations by Pay Type by Month screen opens. Select the month you wish to report on. In our example we will look at November of 2020....

Hover over 'System Config' and click 'System Settings'  Click 'Violations' to open the Violations settings Enable the 'Hide Zero Dollar Fines' checkbox to hide zero dollar violations.

How to cancel a violation Hover over Violations, select Search Enter the violation being cancelled into the Search Text field, then select Search using only text. In this case the violation being cancelled is TT-10063. Click on the Ticket Number of ...