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The View Incident screen allows OPS-COM administrators to review, edit, and manage comprehensive details of a security event. Its primary purpose is to provide a centralized hub for tracking dispatch logs, linked individuals, related vehicles, and assigned tas...

The Incident Distribution feature allows dispatchers to email incident details directly to pre-configured user groups. Its primary purpose is to streamline communication and enable faster response times by eliminating the need to manually copy information to e...

The User Incident History page provides a comprehensive list of all disturbance incidents associated with a specific user profile. Its primary purpose is to allow administrators to quickly review a person's history on the premises to understand behavioral patt...