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Troubleshooting - Email Server Communication Errors
Communication errors in OPSCOM, often manifested as "Communication Error" messages to users, typically occur when essential email "From" or "Reply-to" addresses are not correctly configured in the system settings. This article helps OPSCOM administrators ident...
Manage Email Warnings
Manage Email Warnings in OPSCOM allows administrators to define and manage a list of email addresses that will receive critical system alerts. This feature is vital for ensuring that designated personnel are promptly notified of important events, such as secur...
Email Templates
Email Templates in OPSCOM allow administrators to customize the content and appearance of automated emails sent by the system. By leveraging available shortcodes and a smart editor, you can create dynamic, informative, and engaging messages for various notific...
Email Headers and Footers
Email Headers and Footers in OPSCOM allow administrators to define and manage reusable layout components for system-generated emails. By customizing these elements, you can ensure consistent branding, provide essential contact information, and apply uniform st...
Review Emails Sent to Users
This article outlines the process for viewing the history of automated and mass communications sent to users through OPSCOM. This feature allows administrators to verify that important messages, such as violation notices and receipts, have been successfully di...
User Side: Managing Email Preferences
This article describes the feature that allows users to unsubscribe from non-essential email communications. This feature aims to improve user experience, ensure compliance with data privacy regulations, and reduce the volume of manual unsubscribe requests. ...
Bulk Email Users
This article describes how to use the Email Users tool to send mass email communications. This feature allows administrators to compose and send messages to targeted groups of users based on criteria like user type, permit status, or assigned parking lot. This...
Unsubscribe Option for Email Notifications-Opt-Out
This article describes the feature that allows users to unsubscribe from non-essential email communications. This feature aims to improve user experience, ensure compliance with data privacy regulations, and reduce the volume of manual unsubscribe requests. S...
Sending Email with OPSCOM
Sending email from OPSCOM is a key element of communicating with your clients. This communication may be outgoing messages related to purchases, notifications and even as part of the appeals process. These are important messages and you want them to get to you...
Manage your Email Preferences - Released September 2025
Hey OPSCOM Community! ? Get ready for some fantastic news that's going to make managing your email preferences a breeze! We've heard your feedback, and we're thrilled to announce that we've rolled out a brand-new, super easy-to-use unsubscribe option for our e...
Auto Email Notifications for Warnings
There is now the option to have a warning letter sent to those who have received a violation marked as a warning. Violations marked as a warning have had their fine amount waived. Setup & Configuration To enable the sending of warning notices: Go to Syste...